Workitems in Error

[Jaeger, Carsten (Calgary)]

Try looking at the INT-BATCH id's items or WF-BATCH id's items.  It depends
on what you've named your background user in your environment.  In our
environment, I use SAP MAPI to connect to INT-BATCH id and keep up to date
on the error items there.
 
> -----Original Message-----
>> From: Smith, Cassaundra [SMTP:Cassaundra.Smith at anheuser-busch.com]
> Sent: Tuesday, May 07, 2002 8:59 AM
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      Workitems in Error
>
> Workflowers,
>
> I have a question.  We are on 4.6c.  When a workitem goes into error, it
> was my
> understanding that the workflow administrator would be notified via an
> inbox
> document.  I had noticed that we would get calls from users saying certain
> workitems were missing.  When we would go searching for these missing
> workitems,
> I found that the workitems were in error.  Like one specific time, there
> was a
> send mail step and the email address could not be found so it set the
> workflow
> to a status error.  I could not understand why the workflow administrators
> had
> not been notified because I am the workflow administrator and I check my
> inbox
> several times daily.  So I started reading SAP online help about workitems
> in
> error.  It says that only background workitems in error are monitored by
> job
> swwerre.  My question is how do you get errored workitems that are not
> background workitems to be sent to the workflow administrator?
>
> Please advise,
>
> Casey