WF Substitutes

[Terrell, Linda M.]

Hi WF User Group,
We are having a problem with WF substitution and would like to know if this
is normal.  SAP does not appear to check beyond the first substitution.  If
user A makes user B his substitute, and user B makes user C his substitute,
WF only sends the approval to the 1st substitute.  If user A is the
authorized approver, WF will send the work item to user A and user B, but
not user C.  If user A and user B are both out of the office, then no one
will be able to approve the work item.  Is there some setting or OSS note
that we can apply that will enable the WF to continue down the substitution
chain?
 
Thanks
Linda Terrell
 
SAP WF Developer
Phone: 713.309.2045
Pager: 713.549.8977
Email: Linda.Terrell at Lyondell.com