Extending Workflow to large user group without SAPOffice inbox.. ..?

Roberto Mast roberto.mast at myefactory.nl
Mon Jun 24 09:00:31 EDT 2002


Hi,
 
I'm actually dealing the same issue, SAP says the following on FAQ's
 
16. We extensively make use of Business Workflow but not every employee h=
as
access to the SAP R/3 system. Can we use the MS Outlook client to integra=
te
non SAP users into business processes managed by Business Workflow?
 
The SAP MAPI Service Provider supports not only e-mail but also work item=
s.
You can open work items in your MS Outlook client. More information on
Business Workflow / WebFlow here </webflow>.
Every employee taking part in business processes managed by Business
Workflow needs an SAP user (a much cheaper "employee user" license).
 
So, in stead of integrating with an external mail system we are looking f=
or
an other option. SAP came with a new  functionality of SAP WFM which is
wf-XML, does anybody know how this can help communicating between html an=
d
SAP R/3 without the need of an extra license?
 
Regards,
 
RM
 
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
Angelus, Inigo
Sent: vrijdag 21 juni 2002 18:49
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Extending Workflow to large user group without SAPOffice
inbox.. ..?
 
 
Hi all,
 
We are in banking industry and our employee base is around 60,000 and its
growing constantly with mergers and acquisitions. We are big SAP shop for
awhile implemented FI/CO, MM and HR. (not a mySAP customer). We don't hav=
e
named user id  for all 60,000 employees there is no need for that.
 
We have implemented wokflow in a small scale in procurement. Now we are
looking to implement wokflow in HR and make it available to all employee
population over web.  We are planning to implement one step notification
workflows as well as multistep approval workflows. What we are trying to
figure out now is, How to extend the functionality of the workflow to use
external mail client without having a inbox in SAPoffice . Have anybody
tried to do something like this? I would be interested in knowing the
approach they have taken in achieving this. We have a LDAP server where w=
e
have all the SMTP mail address. Are there a user exit using which we can
route the mail to go to external mail client instead of SAPOffice.
 
Any thoughts and help are much appreciated...
 
Thanks,
RBC.
 
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