Extending Workflow to large user group without SAPOffice inbo x.. ..?

[Verma Ashish (TTL_LKO)]

Hi,
 
Mails can be fowarded to external email by automatic forwarding. This =
way
when a mail is received in SAP Inbox its automatically forwarded to =
external
email address.=20
 
I have not actually done it but what I know is you can achieve creation =
of
workflow as well as processing of work Items through external mail =
clients
(Outlook, Lotus Lotus etc). This way user will open the mail form and =
fill
in the data for workflow creation. Similarly for work items user will
receive a form in his/her email directly. These forms need to be =
designed
with SAPforms Designer. You need to installed MS-Exchange or Lotus or =
SMTP
connector for mail transfers and depending upon your mailing platform =
forms
interface would be decided.=20
 
The sap Inbox do would remain in picture however user would be =
transparent
to it. Workflow items received in any user's inbox need to be pushed to
email by running a periodic report which generates R3F mails from =
Workflow
items.=20
 
I am not aware of any user exit which can do this automatic forwarding. =
 
 
Regards
 
Ashish
 
> ----------
>> From:         Angelus, Inigo[SMTP:inigo.angelus at rbc.com]
> Reply To:     SAP Workflow Users' Group
> Sent:         Friday, June 21, 2002 10:19 PM
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      Extending Workflow to large user group without SAPOffice
> inbox.. ..?
>=20
> Hi all,
>=20
> We are in banking industry and our employee base is around 60,000 and =
its
> growing constantly with mergers and acquisitions. We are big SAP shop =
for
> awhile implemented FI/CO, MM and HR. (not a mySAP customer). We don't =
have
> named user id  for all 60,000 employees there is no need for that.
>=20
> We have implemented wokflow in a small scale in procurement. Now we =
are
> looking to implement wokflow in HR and make it available to all =
employee
> population over web.  We are planning to implement one step =
notification
> workflows as well as multistep approval workflows. What we are trying =
to
> figure out now is, How to extend the functionality of the workflow to =
use
> external mail client without having a inbox in SAPoffice . Have =
anybody
> tried to do something like this? I would be interested in knowing the
> approach they have taken in achieving this. We have a LDAP server =
where we
> have all the SMTP mail address. Are there a user exit using which we =
can
> route the mail to go to external mail client instead of SAPOffice.
>=20
> Any thoughts and help are much appreciated...
>=20
> Thanks,
> RBC.
>=20
> =
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