Performance problems / slow response times with high volume w orkf lows

[Kjetil Kilhavn]

If you can't reduce the number of possible agents (further), perhaps it is
possible to divide the workflows between different work groups or
organisation units based on some data in the workflow which will have a
fairly even distribution between a set of values. Worst case: assign to
different work groups based on the seconds part of the create time for the
flow.
 
Thus there would at least be fewer work items in each person's inbox.
--
Kjetil Kilhavn
 
 
 
 
 
                    "Zmudzin,Tomasz,VEVEY
                    ,GL-DS/DM"                   To:     SAP-WUG at MITVMA.MIT.EDU
                    <Tomasz.Zmudzin at nestl        cc:
                    e.com>                       Subject:     Re: Performance problems / slow response times with high volume w
                    Sent by: SAP Workflow        orkf lows
                    <Owner-SAP-WUG at MITVMA
                    .MIT.EDU>
 
 
                    11.06.2002 11:34
                    Please respond to
                    "SAP Workflow Users'
                    Group"
 
 
 
 
 
 
First things to start with -- if possible:
 
1. Archive old completed workflows
2. Do not set up the tasks as "general" -- use specific agent assignment
for
the allowed agents
3. Check that users do NOT use the language-dependent task descriptions in
the Inbox (there's a flag to enable / disable this in the Inbox - Workflow
Settings)
4. If some folks have ~1000 items in their inboxes, check whether the
basics
are right and these folks will EVER be able to process their daily
workload.
 
Further on, try to streamline your workflow -- shift as much as possible
into ABAP of the object type implementations; use as little container
operations as possible, etc. Make sure you're logging only the information
you need; don't leave open traces.
 
Kind regards,
Tomasz
 
 
-----Original Message-----
From: Peter Keller [mailto:peter.keller at ixos.de]
Sent: Tuesday, June 11, 2002 11:22 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Performance problems / slow response times with high volume
workf lows
 
 
Hi experts,
 
we are experiencing serious performance problems with a high volume
workflow
on a SAP release 4.0B. We start approx. 2000 workflows a day and some users
have up to 1000 work items sitting in their inboxes.
 
This leads to significant delays in accessing and/or refreshing the users'
inboxes. Delays up to 10 min. have been reported.
 
Any suggestion/hint to improve this situation is greatly appreciated.
 
Regards
 
Peter
 
 
 
 
-------------------------------------------------------------------
The information contained in this message may be CONFIDENTIAL and is
intended for the addressee only. Any unauthorised use, dissemination of the
information or copying of this message is prohibited. If you are not the
addressee, please notify the sender immediately by return e-mail and delete
this message.
Thank you.