Iintegration of SAP Business Workflow with Lotus Domino

[Dart, Jocelyn]

Hi Thad,
Integrating Lotus with R/3 in this way is fine.  However that
doesn't automatically mean you can do the same with CRM and EBP.
The reason being that CRM and EBP workflows are usually executed
via the web not via SAPGUI.
 
The normal process with EBP is to send an email notification using
program RSWUWFMLEC (an EBP specific variation on RSWUWFML) that sends
an email notification with a hyperlink to the appropriate web site.
This approach works for any groupware that allows hyperlinks.
 
There is not much point in connecting your EBP system to Lotus directly
as the work items are not intended to be executed via SAPGUI, and much of
the information needed by the agent can only be viewed via the web.
 
I can't comment in detail on CRM but I would assume it's the same deal as
with EBP.
Regards,
Jocelyn Dart
SAP Australia (SRM, EBP, Workflow)
Ph: +61 412 390 267
e-mail: jocelyn.dart at sap.com
 
 
-----Original Message-----
From: Deepak Bapat [mailto:Deepak.Bapat at hollister.com]
Sent: Thursday, 18 July 2002 6:45 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Iintegration of SAP Business Workflow with Lotus Domino
 
 
How come I don't receive any attachment ?
 
Regards
 
Deepak Bapat
 
 
 
 
"Aydin, Kemal (Kemal)** CTR **" <aydink at lucent.com>@MITVMA.MIT.EDU> on
07/17/2002 11:10:38 AM
 
Please respond to SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
 
Sent by:  SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
 
 
To:   SAP-WUG at MITVMA.MIT.EDU
cc:
Subject:  Re: Iintegration of SAP Business Workflow with Lotus Domino
 
 
Thad,
 
Here is some information about Lotus Notes integration in 4.6C.
 
 
 <<LOTUSNOTES_46C_EN.pdf>> .
I hope you'll find this helpful.
 
Regards,
Kemal Aydin
 
> -----Original Message-----
>> From: Thad Gorbal [SMTP:Thaddeus.Gorbal at pb.com]
> Sent: Wednesday, July 17, 2002 12:00 PM
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      Iintegration of SAP Business Workflow with Lotus Domino
>
> Hello Workflowers:
>
> We at Pitney Bowes are contemplating integration of our SAP Business
> Workflows with Lotus Domino.  We use Lotus Notes for our email across the
> organization and would like to create an "universal" inbox there. SAP
> workitems would be received there and executed from there.
>
> We have been considering the Lotus Connector for SAP R/3 version 1.6,
which
> is being offered as package of the following software:
>    Lotus Connector to R/3,
>    Domino Access for SAP Business Workflow,
>    Domino Mail Transfer Agent for SAP R/3.
>
> Our SAP landscape consists of R/3 4.6, CRM 3.0, EBP 3.0, BW.
>
> The question I am facing here is:
>
>    Using the above described software, will we be able to integrate our
SAP
>    CRM and EBP workflows with Lotus Domino or just R/3?
>
> Your help would be greatly appreciated.
>
> Regards,
> Thad
> Voyager II Team