Inbox layout in 4.6c

[Rob Bates]

Hello everybody,
 
This is a Business Workplace problem rather than Workflow, but I'm hoping that
somebody has come across it before, as I suspect it is a simple thing to fix.
 
On a 4.6 system I normally have an icon to 'Select layout' above the messages in
the inbox. This allows users to save, change and generally manage inbox layouts,
and allows administrators to set up default layouts for adoption by other users.
However, in a 4.6c system I look after, the icon is not present in the Test and
Live systems (but is present on the Development system). Does anybody know if
there is a simple setting to enable this icon to appear? Alternatively, is there
another menu path to get to the Manage Layouts options. Needless to say, I've
looked extensively in the Inbox, Office Admin and the IMG but can't find
anything.
 
Many thanks,
Rob Bates,
SAP e-Business & Workflow Consultant,
ITNET UK Ltd.
 
 
 
 
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