Unable to determine agent from role

[Jose Burgman]

Hi everyone
 
Hope some-one can help.
 
We are using a SAP standard workflow when transferring staff between
companies (WS01000014). How it works it that an authorised person in comp=
any
A will select the person to be transferred, and the person ID to whom it
must go an company B (from org management transaction PPOM). The person i=
n
company B enters the desired position and this then triggers a subworkflo=
w
(WS01000077) which is supposed to send the work item to the person in cha=
rge
of the transferred employee (this is picked up from maintaining a field i=
n
infotype 0001 and table T526). The task uses role 01000003 which uses
function module RP_GET_PERS_CLERK to get the agent. The workflow falls ov=
er
on this step (step no 262 in the subworkflow) with the error "Step
0000000262 of WS01000077: Binding from workflow to role aborted Problems
establishing agents for step 0000000262 of WS01000077". I've checked in t=
he
container and the information required for the role is there, and that th=
e
binding is correct. What I did next was send an employee from a "problem"
user id to myself, and the workflow completes normally. Doing it the othe=
r
way round, ie from me to the "problem" userid results in the error. I
suspect this is an authorization issue. Am I correct in assuming this? If
this is the case, how can I determine what authorizations are missing?
 
Thanks for the time and trouble.
 
Regards
 
Jos=E9 Burgman
 
______________________________________________
 
"This information is intended only for the person or entity to which it i=
s addressed and=20
may contain private, confidential, proprietary and/or privileged material=
 and may be subject
to confidentiality agreements.
 
Any review, retransmission, dissemination, or any other use of or taking =
of any action in
reliance upon this information, by persons or entities other than the int=
ended recipient,
is prohibited.=20
 
If you received this in error, please contact the sender and delete the m=
aterial from all=20
storage media.
 
The company is neither liable for proper, complete transmission of the in=
formation contained
in this communication, any delay in its receipt or that the mail is virus=
-free"