mail notification triggering WF

[Roehlen, Peter]

Thanks for the below Jocelyn.
 
If I can get this working in 4.6B then it will streamline a couple of
interfaces where at the moment we periodically scan SAPoffice inboxes for
incoming mail.
 
Regards
 
 
Peter Roehlen
Team Lead - SAP Technical & Development
Powercor Australia Ltd
0409 950 263
 
 
 
-----Original Message-----
From: Dart, Jocelyn [mailto:jocelyn.dart at sap.com]
Sent: Thursday, 28 February 2002 17:40
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: mail notification triggering WF
 
 
Hi Viraj,
EBP 3.0 has a good example of how to do this, and you don't need an
attachment.
Have a read of the help on http://help.sap.com if you don't have EBP
yourself.
 
The best way is to create a business object similar to WI_MAILREC with a
method
RECEIVE that will handle the incoming document.
 
WI_MAILREC relies on the document having an attachment, but you can just
read the document text and
look for keywords instead if you want.
 
You set up a special reply address e.g. receive.reply at mycompany.com
and enter that in SO28 linking it to your new busines object.
 
When an incoming document sent to receive.reply at mycompany.com enters the
system your
RECEIVE method of your business object will be triggered.
 
If you don't want to handle the incoming document straight away you could
also forward it to the inbox of a special dialog user and then batch process
it afterwards
but I think the SO28 option is better.
 
Remember though that mails are not overly secure - you can use the sender
email address to
match to a user to authenticate the sender, but it's really up to mail
server security to
ensure the email address has not been doctored.
 
Regards,
        Jocelyn Dart
Consultant (EBP, BBP, Ecommerce, Internet Transaction Server, Workflow)
SAP Australia
Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
Tel: +61 412 390 267
Fax: +61 2 9935 4880
 
 
-----Original Message-----
From: Almeida Viraj [mailto:Viraj.Almeida at sisl.co.in]
Sent: Thursday, 28 February 2002 3:48 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: mail notification triggering WF
 
 
Hello friends,
    I want to trigger a workflow as soon as a mail arrives in my SAP inbox.
SAPConnect is configured for MS-Exchange server and
   I receive mails from outside R/3.
 
    Should task keep listenin to a event..say "Mail Arrived" ? or Inbound
Distribution (SO28) is other way ?
    SO28 is not much clear to me and I got the impression that i must have
SAPForm in place, submittin which a mail will come to
    SAPOffice and that will start Task...is this correct?
 
Please enlighten me upon this!
Thanks in Advance.
 
Viraj.
 
 
**********************************************************************
Powercor Australia Ltd. This email and any file attachments are
confidential and intended solely for the use of the individual or
entity to whom they are addressed. If you have received this email in
error please tell us immediately by return email and delete the
document.
**********************************************************************