Execute reserves workitem (was: work items getting reserved)

[Michael Pokraka]

Hi all,
I've a problem which may relate to the other one below.
I recently posted a problem in getting a WI to execute fullscreen rather
than in the SBWP preview window. Well, it's still not happening, even
though it should. What is of interest is that execution will only change
the WI status to RESERVED.
 
In effect, user dblclicks, item changes to RESERVED and decision is
presented in the preview window. If I cancel by any means it remains in
RESERVED status, and if I click on a decision it goes straight to
completed. Not even a whiff of a STARTED status.
 
I'm running out of ideas, any clues?
 
Cheers
Mike
 
 
On Tue, Dec 03, 2002 at 01:45:39PM -0700, Marty Braithwaite wrote:
> We have a custom approval workflow tied to the personal expense transaction trip_ewt.  The users enter their expenses into workplace, the trip is sent to an approver's inbox for approval or rejection.  The approvers access their work items via the workplace inbox and the only functionality they are given from there is to click on the work item, view the trip details and approve, reject or send back for changes.  It doesn't happen very often, but once in awhile we find a work item that has been reserved by the approver and just sits there in process.  I know how to fix it, but can anyone tell me how this might be happening?
>
>
> Thanks in advance,
> Marty Braithwaite
> CPrail SAP Sustainment Team
>
>
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