OSS Notes

[chris k]

Hi Diane,
 
I am not sure if you have the same screen setup for OSS as myself but as
soon as you log on to the Sapnet (OSS),you come to your inbox screen. Then
you click on the 'create' button at the bottom left corner.after that it'll
take you to the 'select Customer System/Platform' screen where you choose
the system you are facing the problem in(or you have the example in) by
double clicking on it.Then you'll get the actual mesage creation screen
where you can type the OSS message and also choose the component (e.g PY-XX
for Payroll Int.) and the priority of the message.If the nuumber of lines
are not enough for you ,click on the description icon to get more lines.Then
press 'enter' to confirm the message and save to send it to OSS.After saving
you'll get a message no. at the bottom of the screen.
I hope its helpful.
 
Chris.
 
 
>From: "Nobles, Diane" <nobles_dh at naptheon.com>
>Reply-To: SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: OSS Notes
>Date: Mon, 7 May 2001 10:38:25 -0400
>
>Good morning all.  I have a problem that is not exactly a workflow problem,
>but you have been so helpful in the past and many of you work with OSS
>notes
>frequently that I thought you might be able to give me a little help.  I
>need to enter an OSS note into the OSS system about an SAP problem we are
>having .  I have been in and do not readily see the path to do so.  Do any
>of you know how to enter an OSS note for SAP to evaluate.
>
>Diane H. Nobles
>SDE PM Team
>380-7250
>****************************************
>* Thy word is a lamp unto my feet,     *
>* and a light unto my path. Ps 119:105 *
>****************************************
 
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