setting up the integration between Workflow and Email

[Michael Sledge]

Neeraja,
 
It sounds as if your system administrator has already gone through the
configuration of SAPconnect, as well as the external mail interface.  That's
actually the kind of information I'm looking for now.  I've been reading the
information, and unfortunately it does require some sort of outside
connector to work - although this is a one-time setup.  I will have to get
with my Exchange gurus here to aid in setting this up.  I appreciate
everybody's help.
 
Regards,
Michael Sledge
----- Original Message -----
From: "Sheth, Neeraja" <Neeraja.Sheth at fnc.fujitsu.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Thursday, June 28, 2001 9:49 AM
Subject: Re: setting up the integration between Workflow and Email
 
 
> Mike:
>
> Actually, entering internet email addresses in user profiles is all I did
too.
>
> If I execute S_BCE_68001285, I can see the communication methods for each
communication type - FAX, INT etc., and transaction S_BCE_68001286 displays
the entries for conversion between different formats RAW->INT, ALI-> RAW
etc. These are the menu paths from SCOT, if you go down
Settings>Communication methods and Settings>Conversion rules. I have no idea
how they got there, though, sorry.
>
> Neeraja
>
>
>
> > -----Original Message-----
> > From: Michael Sledge [SMTP:sledgmb at worldnet.att.net]
> > Sent: Thursday, June 28, 2001 9:14 AM
> > To:   SAP-WUG at MITVMA.MIT.EDU
> > Subject:      Re: setting up the integration between Workflow and Email
> >
> > Hi Neeraja, I understand that.  What I'm confused about is the
underlying
> > mechanism that SAP uses to send messages externally to SAP.  What it
sounds
> > like some people are saying is that you simply fill in the addresses
into
> > the user master records and you're ready to go.  But it has to have some
way
> > of transferring a message to an Internet mail address (SMTP server,
Internet
> > mail gateway, Microsoft Exchange Connector) or something.  Have you set
> > anything like that up?
> >
> > Regards,
> > Michael
> > ----- Original Message -----
> > From: "Sheth, Neeraja" <Neeraja.Sheth at fnc.fujitsu.com>
> > To: <SAP-WUG at MITVMA.MIT.EDU>
> > Sent: Thursday, June 28, 2001 9:09 AM
> > Subject: Re: setting up the integration between Workflow and Email
> >
> >
> > > Mike:
> > >
> > > One thing you may want to check is if the email sender has an email
> > address in the user profile - this is mandatory in 4.6C. We have created
an
> > email address for the background user IDs WF_BATCH, BATCHMAN, etc so
they
> > can send emails from jobs and workflows.
> > >
> > > Do not give your own email address to the CPIC user - you run the risk
of
> > receiving 'Out-of-office' mail from email recipients of background
> > jobs/workflows. The CPIC user needs to have a valid email address
because if
> > any mail bounces with invalid address error, it confuses users.
> > >
> > >
> > > Regards
> > >
> > > Neeraja
> > >
> > >
> > > > -----Original Message-----
> > > > From: Michael Sledge [SMTP:sledgmb at worldnet.att.net]
> > > > Sent: Thursday, June 28, 2001 8:40 AM
> > > > To:   SAP-WUG at MITVMA.MIT.EDU
> > > > Subject:      Re: setting up the integration between Workflow and
Email
> > > >
> > > > Hi Jocelyn,
> > > >
> > > > I have looked at the program RSWUWFML, but I believe an underlying
> > mechanism
> > > > (Exchange Connector, Internet mail gateway, whatever) must be in
place
> > > > before the mails will actually be sent externally.  Without setting
> > either
> > > > of these up, I just setup my personal inbox to automatically forward
all
> > > > messages to my internet mail address.  Well, without some underlying
> > > > mechanism, I see the message waiting to be sent in transaction SCOT.
So
> > my
> > > > question remains, must I setup the Connector or the Gateway?
> > > >
> > > > Regards,
> > > > Michael Sledge
> > > > ----- Original Message -----
> > > > From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> > > > To: <SAP-WUG at MITVMA.MIT.EDU>
> > > > Sent: Wednesday, June 27, 2001 7:52 PM
> > > > Subject: Re: setting up the integration between Workflow and Email
> > > >
> > > >
> > > > > Hi Michael,
> > > > > Have you looked at program RSWUWFML?  This is a simpler way of
sending
> > > > > email notifications for workitems that avoids the full drama of
> > > > > setting up Exchange Connector.  If you have a Workplace or
> > > > > ITS with the webgui/BWSP/BWWI_EXECUTE/etc. services on it then
> > > > > your workitems are web accessible and you can build hyperlinks
> > > > > in your emails so that you get the link between email and the
> > workitem.
> > > > >
> > > > > It's another option that should be considered before you make your
> > > > > final decision.
> > > > >
> > > > > For question
> > > > > 1: SAPOffice (that's the old name for SAP's mail inbox
> > > > > - there isn't anything called "SAPmail")is now Business
Workplace.>
> > > > > 2. Yes.
> > > > >
> > > > > Regards,
> > > > >         Jocelyn Dart
> > > > > Consultant (BBP, Ecommerce, Internet Transaction Server, Workflow)
> > > > > SAP Australia
> > > > > Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
> > > > > Tel: +61 412 390 267
> > > > > Fax: +61 2 9935 4880
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: Michael Sledge [mailto:sledgmb at worldnet.att.net]
> > > > > Sent: Thursday, 28 June 2001 1:55 AM
> > > > > To: SAP-WUG at MITVMA.MIT.EDU
> > > > > Subject: setting up the integration between Workflow and Email
> > > > >
> > > > >
> > > > > Hi.  I have not had a great deal of experience with workflow and
was
> > > > hoping
> > > > > someone could help.  My assignment is to provide the ability to
have
> > > > > Workflow route messages to SAPmail and external (Internet) email.
> > I've
> > > > done
> > > > > quite a bit of research and am left with a few specific questions.
> > Our
> > > > R/3
> > > > > system is version 4.6C running on Sun Solaris/Oracle.  The
standard
> > email
> > > > > system here is Microsoft Exchange.  Now, my questions:
> > > > >
> > > > > 1)  In version 4.6C, is "SAPmail" now actually known as the
"Business
> > > > > Workplace", or "Work Center"?
> > > > > 2)  Does Workflow already route messages to this internal SAP
message
> > > > store,
> > > > > whatever the name, based on SAP username?
> > > > > 3)  What are the differences between the "SAP R/3 Internet Mail
> > Gateway"
> > > > and
> > > > > the "SAP R/3 Exchange Connector"?  Are these ever used
concurrently,
> > or is
> > > > > one for a Unix mail system (sendmail, etc) and the other for a
> > Microsoft
> > > > > mail system (Exchange).
> > > > >
> > > > > If the answers to 1 and 2 are yes, I see my task pretty much as
> > setting up
> > > > > the SAP R/3 Exchange Connector and configuring SAPconnect.  Would
this
> > be
> > > > a
> > > > > fair assumption?>
> > > > >
> > > > > I appreciate any help you can give,
> > > > > Regards,
> > > > > Michael Sledge
> > > > > sledgmb at worldnet.att.net
>