setting up the integration between Workflow and Email

[Michael Sledge]

Hi Neeraja, I understand that.  What I'm confused about is the underlying
mechanism that SAP uses to send messages externally to SAP.  What it sounds
like some people are saying is that you simply fill in the addresses into
the user master records and you're ready to go.  But it has to have some way
of transferring a message to an Internet mail address (SMTP server, Internet
mail gateway, Microsoft Exchange Connector) or something.  Have you set
anything like that up?
 
Regards,
Michael
----- Original Message -----
From: "Sheth, Neeraja" <Neeraja.Sheth at fnc.fujitsu.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Thursday, June 28, 2001 9:09 AM
Subject: Re: setting up the integration between Workflow and Email
 
 
> Mike:
>
> One thing you may want to check is if the email sender has an email
address in the user profile - this is mandatory in 4.6C. We have created an
email address for the background user IDs WF_BATCH, BATCHMAN, etc so they
can send emails from jobs and workflows.
>
> Do not give your own email address to the CPIC user - you run the risk of
receiving 'Out-of-office' mail from email recipients of background
jobs/workflows. The CPIC user needs to have a valid email address because if
any mail bounces with invalid address error, it confuses users.
>
>
> Regards
>
> Neeraja
>
>
> > -----Original Message-----
> > From: Michael Sledge [SMTP:sledgmb at worldnet.att.net]
> > Sent: Thursday, June 28, 2001 8:40 AM
> > To:   SAP-WUG at MITVMA.MIT.EDU
> > Subject:      Re: setting up the integration between Workflow and Email
> >
> > Hi Jocelyn,
> >
> > I have looked at the program RSWUWFML, but I believe an underlying
mechanism
> > (Exchange Connector, Internet mail gateway, whatever) must be in place
> > before the mails will actually be sent externally.  Without setting
either
> > of these up, I just setup my personal inbox to automatically forward all
> > messages to my internet mail address.  Well, without some underlying
> > mechanism, I see the message waiting to be sent in transaction SCOT.  So
my
> > question remains, must I setup the Connector or the Gateway?
> >
> > Regards,
> > Michael Sledge
> > ----- Original Message -----
> > From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> > To: <SAP-WUG at MITVMA.MIT.EDU>
> > Sent: Wednesday, June 27, 2001 7:52 PM
> > Subject: Re: setting up the integration between Workflow and Email
> >
> >
> > > Hi Michael,
> > > Have you looked at program RSWUWFML?  This is a simpler way of sending
> > > email notifications for workitems that avoids the full drama of
> > > setting up Exchange Connector.  If you have a Workplace or
> > > ITS with the webgui/BWSP/BWWI_EXECUTE/etc. services on it then
> > > your workitems are web accessible and you can build hyperlinks
> > > in your emails so that you get the link between email and the
workitem.
> > >
> > > It's another option that should be considered before you make your
> > > final decision.
> > >
> > > For question
> > > 1: SAPOffice (that's the old name for SAP's mail inbox
> > > - there isn't anything called "SAPmail")is now Business Workplace.
> > > 2. Yes.
> > >
> > > Regards,
> > >         Jocelyn Dart
> > > Consultant (BBP, Ecommerce, Internet Transaction Server, Workflow)
> > > SAP Australia
> > > Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
> > > Tel: +61 412 390 267
> > > Fax: +61 2 9935 4880
> > >
> > >
> > > -----Original Message-----
> > > From: Michael Sledge [mailto:sledgmb at worldnet.att.net]
> > > Sent: Thursday, 28 June 2001 1:55 AM
> > > To: SAP-WUG at MITVMA.MIT.EDU
> > > Subject: setting up the integration between Workflow and Email
> > >
> > >
> > > Hi.  I have not had a great deal of experience with workflow and was
> > hoping
> > > someone could help.  My assignment is to provide the ability to have
> > > Workflow route messages to SAPmail and external (Internet) email.
I've
> > done
> > > quite a bit of research and am left with a few specific questions.
Our
> > R/3
> > > system is version 4.6C running on Sun Solaris/Oracle.  The standard
email
> > > system here is Microsoft Exchange.  Now, my questions:
> > >
> > > 1)  In version 4.6C, is "SAPmail" now actually known as the "Business
> > > Workplace", or "Work Center"?
> > > 2)  Does Workflow already route messages to this internal SAP message
> > store,
> > > whatever the name, based on SAP username?
> > > 3)  What are the differences between the "SAP R/3 Internet Mail
Gateway"
> > and
> > > the "SAP R/3 Exchange Connector"?  Are these ever used concurrently,
or is
> > > one for a Unix mail system (sendmail, etc) and the other for a
Microsoft
> > > mail system (Exchange).
> > >
> > > If the answers to 1 and 2 are yes, I see my task pretty much as
setting up
> > > the SAP R/3 Exchange Connector and configuring SAPconnect.  Would this
be
> > a
> > > fair assumption?>
> > >
> > > I appreciate any help you can give,
> > > Regards,
> > > Michael Sledge
> > > sledgmb at worldnet.att.net