setting up the integration between Workflow and Email

[Sheth, Neeraja]

One thing you may want to check is if the email sender has an email address in the user profile - this is mandatory in 4.6C. We have created an email address for the background user IDs WF_BATCH, BATCHMAN, etc so they can send emails from jobs and workflows.
 
Do not give your own email address to the CPIC user - you run the risk of receiving 'Out-of-office' mail from email recipients of background jobs/workflows. The CPIC user needs to have a valid email address because if any mail bounces with invalid address error, it confuses users.
 
 
Regards
 
Neeraja
 
 
> -----Original Message-----
>> From: Michael Sledge [SMTP:sledgmb at worldnet.att.net]
> Sent: Thursday, June 28, 2001 8:40 AM
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      Re: setting up the integration between Workflow and Email
>
> Hi Jocelyn,
>
> I have looked at the program RSWUWFML, but I believe an underlying mechanism
> (Exchange Connector, Internet mail gateway, whatever) must be in place
> before the mails will actually be sent externally.  Without setting either
> of these up, I just setup my personal inbox to automatically forward all
> messages to my internet mail address.  Well, without some underlying
> mechanism, I see the message waiting to be sent in transaction SCOT.  So my
> question remains, must I setup the Connector or the Gateway?
>
> Regards,
> Michael Sledge
> ----- Original Message -----
>> From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> To: <SAP-WUG at MITVMA.MIT.EDU>
> Sent: Wednesday, June 27, 2001 7:52 PM
> Subject: Re: setting up the integration between Workflow and Email
>
>
> > Hi Michael,
> > Have you looked at program RSWUWFML?  This is a simpler way of sending
> > email notifications for workitems that avoids the full drama of
> > setting up Exchange Connector.  If you have a Workplace or
> > ITS with the webgui/BWSP/BWWI_EXECUTE/etc. services on it then
> > your workitems are web accessible and you can build hyperlinks
> > in your emails so that you get the link between email and the workitem.
> >
> > It's another option that should be considered before you make your
> > final decision.
> >
> > For question
> > 1: SAPOffice (that's the old name for SAP's mail inbox
> > - there isn't anything called "SAPmail")is now Business Workplace.
> > 2. Yes.
> >
> > Regards,
> >         Jocelyn Dart
> > Consultant (BBP, Ecommerce, Internet Transaction Server, Workflow)
> > SAP Australia
> > Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
> > Tel: +61 412 390 267
> > Fax: +61 2 9935 4880
> >
> >
> > -----Original Message-----
> > From: Michael Sledge [mailto:sledgmb at worldnet.att.net]
> > Sent: Thursday, 28 June 2001 1:55 AM
> > To: SAP-WUG at MITVMA.MIT.EDU
> > Subject: setting up the integration between Workflow and Email
> >
> >
> > Hi.  I have not had a great deal of experience with workflow and was
> hoping
> > someone could help.  My assignment is to provide the ability to have
> > Workflow route messages to SAPmail and external (Internet) email.  I've
> done
> > quite a bit of research and am left with a few specific questions.  Our
> R/3
> > system is version 4.6C running on Sun Solaris/Oracle.  The standard email
> > system here is Microsoft Exchange.  Now, my questions:
> >
> > 1)  In version 4.6C, is "SAPmail" now actually known as the "Business
> > Workplace", or "Work Center"?
> > 2)  Does Workflow already route messages to this internal SAP message
> store,
> > whatever the name, based on SAP username?
> > 3)  What are the differences between the "SAP R/3 Internet Mail Gateway"
> and
> > the "SAP R/3 Exchange Connector"?  Are these ever used concurrently, or is
> > one for a Unix mail system (sendmail, etc) and the other for a Microsoft
> > mail system (Exchange).
> >
> > If the answers to 1 and 2 are yes, I see my task pretty much as setting up
> > the SAP R/3 Exchange Connector and configuring SAPconnect.  Would this be
> a
> > fair assumption?>
> >
> > I appreciate any help you can give,
> > Regards,
> > Michael Sledge
> > sledgmb at worldnet.att.net