Executable SAPOffice Mails in Outlook

[Louise Morgan]

Thanks for your response Alon.
 
In answer to your questions:
Both executable mails work fine from the Business Workplace.
One is firing off the back of SD output determination for a sales activity
and when executed displays transaction VC03.  The other SAPOffice mail fires
out of PS and when executed runs a custom report.  On this basis, I don't
think the problem lies with a particular SAP program.
 
Any thoughts?
 
Kind Regards,
 
Louise
 
> -----Original Message-----
>> From: Raskin, Alon (Soliance) [SMTP:ARaskin at cps-satx.com]
> Sent: Friday, June 15, 2001 3:25 PM
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      Re: Executable SAPOffice Mails in Outlook
>
> Hi Lousie,
>
> Since you have installed SAP MAPI, Outlook is replicating what is in the
> SAP
> Inbox (now known as Business Workplace). So I would guess that you first
> port of call would be to check out the 'problem' mails in the SAP Inbox
> and
> see if the attachments are appearing there. If they are not then you know
> that the problem has nothing to do with SAP/Outlook and is rather
> attributed
> to errors in the code that attach the objects to the mail.
>
> Assuming the error is in the attaching and not SAP/Outlook integration.
> Then
> I have the following questions:
>
> 1. Are you having problems with any particular type of Object or is it all
> objects?
> 2. Is the email you are having problems with generated by the same program
> or is it all emails with attachments?
>
> Regards,
>
> Alon Raskin (xtn. 3183)
> Workflow Advisor - Soliance
>
>
> -----Original Message-----
>> From: Susan R. Keohan [mailto:skeohan at MIT.EDU]
> Sent: June 15 2001 6:41
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Fwd: Executable SAPOffice Mails in Outlook
>
>
> Forwarded on behalf of Louise.Morgan at XANSA.COM ...
> >
> >We are using 4.0B and have installed the SAPMapi from the 4.6D Gui CD.
> >
> >Work items can be executed as expected however we are experiencing
> >difficulties in actioning executable SAPOffice mails via Outlook.
> >The mails are being generated from the functional area within SAP rather
> >than using Workflow (ie we are not using standard tasks/SELFITEM etc).
> >In Outlook all that's coming through is the mail text with no
> 'attachment'
> >to execute.
> >As the Workflow functionality via Outlook is as expected I do not think
> we
> >have an issue with the Windows/Outlook versions.
> >Whilst we could replace these mails using Workflow we would prefer not
> to.
> >
> >We have been advised to look at OSS notes 351301, 331207 & 169309 none of
> >which have solved the problem.
> >
> >Does anybody have any suggestions?
> >
> >Regards,
> >
> >Louise
> >
> >
> >
> >
> >
> >Whilst this email has been checked for all known viruses, recipients
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> and
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> intended
> recipient.
> >Please delete the email and notify the sender if you have received it in
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> opinions
> >expressed in this email are those of the individual and not necessarily
> the
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> >Xansa, Registered Office:- Campus 300, Maylands Avenue, Hemel
> >Hempstead, Hertfordshire, HP2 7TQ, England.  Registered in England No.
> >1000954.
> >http://www.xansa.com
> >
Whilst this email has been checked for all known viruses, recipients should
undertake their own virus checking as Xansa will not accept any liability
whatsoever. This email and any files transmitted with it are confidential and
protected by customer privilege.  It is solely for the use of the intended recipient.
Please delete the email and notify the sender if you have received it in error.
Unauthorised use of the email and its attachments is prohibited. Any opinions
expressed in this email are those of the individual and not necessarily the
company.
Xansa, Registered Office:- Campus 300, Maylands Avenue, Hemel
Hempstead, Hertfordshire, HP2 7TQ, England.  Registered in England No.
1000954.
http://www.xansa.com