Executable SAPOffice Mails in Outlook

[Raskin, Alon (Soliance)]

Hi Lousie,
 
Since you have installed SAP MAPI, Outlook is replicating what is in the SAP
Inbox (now known as Business Workplace). So I would guess that you first
port of call would be to check out the 'problem' mails in the SAP Inbox and
see if the attachments are appearing there. If they are not then you know
that the problem has nothing to do with SAP/Outlook and is rather attributed
to errors in the code that attach the objects to the mail.
 
Assuming the error is in the attaching and not SAP/Outlook integration. Then
I have the following questions:
 
1. Are you having problems with any particular type of Object or is it all
objects?
2. Is the email you are having problems with generated by the same program
or is it all emails with attachments?
 
Regards,
 
Alon Raskin (xtn. 3183)
Workflow Advisor - Soliance
 
 
-----Original Message-----
From: Susan R. Keohan [mailto:skeohan at MIT.EDU]
Sent: June 15 2001 6:41
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Fwd: Executable SAPOffice Mails in Outlook
 
 
Forwarded on behalf of Louise.Morgan at XANSA.COM ...
>
>We are using 4.0B and have installed the SAPMapi from the 4.6D Gui CD.
>
>Work items can be executed as expected however we are experiencing
>difficulties in actioning executable SAPOffice mails via Outlook.
>The mails are being generated from the functional area within SAP rather
>than using Workflow (ie we are not using standard tasks/SELFITEM etc).
>In Outlook all that's coming through is the mail text with no 'attachment'
>to execute.
>As the Workflow functionality via Outlook is as expected I do not think we
>have an issue with the Windows/Outlook versions.
>Whilst we could replace these mails using Workflow we would prefer not to.
>
>We have been advised to look at OSS notes 351301, 331207 & 169309 none of
>which have solved the problem.
>
>Does anybody have any suggestions?
>
>Regards,
>
>Louise
>
>
>
>
>
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