Fwd: Executable SAPOffice Mails in Outlook

[Susan R. Keohan]

Forwarded on behalf of Louise.Morgan at XANSA.COM ...
>
>We are using 4.0B and have installed the SAPMapi from the 4.6D Gui CD.
>
>Work items can be executed as expected however we are experiencing
>difficulties in actioning executable SAPOffice mails via Outlook.
>The mails are being generated from the functional area within SAP rather
>than using Workflow (ie we are not using standard tasks/SELFITEM etc).
>In Outlook all that's coming through is the mail text with no 'attachment'
>to execute.
>As the Workflow functionality via Outlook is as expected I do not think we
>have an issue with the Windows/Outlook versions.
>Whilst we could replace these mails using Workflow we would prefer not to.
>
>We have been advised to look at OSS notes 351301, 331207 & 169309 none of
>which have solved the problem.
>
>Does anybody have any suggestions?
>
>Regards,
>
>Louise
>
>
>
>
>
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