Restarting background work items

[Bertrand, Scott]

Kjtetil,
 
Go to the workflow customizing, there is a line to setup monitoring for
workitems with errors.  Execute this transaction and make sure there is an
entry in interval (like 20 minutes) and an entry in repeat counter (2 or 3).
You can also have the system monitor temporary errors by selecting the
checkbox.  Save your entries.
 
This will start job SWWERRE in your system, which should restart those
workitems.
 
Hope this helps,
Scott
 
 
Scott Bertrand
Technical Consultant
SAP America Inc
 
 
 
-----Original Message-----
From: Kjetil Kilhavn [mailto:KJETILK at statoil.com]
Sent: Monday, July 23, 2001 9:47 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Restarting background work items
 
 
We have upgraded our production system to 4.6C this weekend (hooray) and I
have
only one small problem left.
 
I have some batch work items left in status STARTED because they were trying
to
execute a transaction which was locked. I was sure there was a way to
restart
these, but I can't find out how. The closest I have come is the menu choice
in
Work item selection: Edit, Work item, Execute background work item. That
does
however not help a bit.
 
>From the documentation it seems that these should be handled (restarted) by
the
system, but the system has been up for a day now without that happening (and
the
transaction was closed a day before the system was shut down).
 
I could kill the workflows (logical delete) and restart them, but if
possible I
would like to avoid that.
Does anyone know how to restart these manually or if there is any other
solution?
--
Kjetil Kilhavn
 
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