AW: Executable Workitems in Outlook via SAP MAPI Service Provider

Sun Jul 8 08:02:55 EDT 2001

Hi Giselle,
=20
you can only execute user decisions directly from Outlook. For all =
other
WI=B4s You need special Outlook-Forms and they must be integrated in =
your
Workflow-description
Regards Simone
-----Urspr=FCngliche Nachricht-----
Von: Giselle Riviere [mailto:griviere at dclconsultores.com]
Gesendet: Freitag, 6. Juli 2001 18:08
An: SAP-WUG at MITVMA.MIT.EDU
Betreff: Executable Workitems in Outlook via SAP MAPI Service Provider

Hi, everybody:=20

We are in 40B and we have installed SAP MAPI Service Provider.=20

We have created the logon profiles and their SAP Office inbox is=20
identical to their Outlook Mapi Inbox.=20

We want to approve purchase requisition (WS 38) via Outlook Mapi Inbox. =

Our problem is that when they execute a WorkItem from the Outlook Mapi=20
Inbox, a message appears "No description available", and, there are=20
three icons (Display, Execute, Requisition Item). If you do a double=20
click on the execute icon, it works ok.=20

I know that there is a way to indicate that when you open a workitem it =

must be executed directly.=20

I will appreciate if you give me any suggestion.=20

Thanks for all=20

Giselle Riviere=20
Dcl Consultores=20

 =20

-----Original Message-----=20
From: Raskin, Alon (Soliance)=20
To: SAP-WUG at MITVMA.MIT.EDU=20
Sent: 6/18/01 10:31 AM=20
Subject: Re: Executable SAPOffice Mails in Outlook=20

well this is a tough one.=20

I assume under the properties of the SAP MAPI service you have 'ticked' =

the=20
Workflow Enable option.=20

Barring that, I would log an OSS.=20

Sorry I couldnt be of more assistance.=20

Regards,=20

Alon Raskin (xtn. 3183)=20
Workflow Advisor - Soliance=20

-----Original Message-----=20
From: Louise Morgan [ mailto:Louise.Morgan at Xansa.com
<mailto:Louise.Morgan at Xansa.com> ]=20
Sent: June 18 2001 4:48=20
To: SAP-WUG at MITVMA.MIT.EDU=20
Subject: Re: Executable SAPOffice Mails in Outlook=20

Thanks for your response Alon.=20

In answer to your questions:=20
Both executable mails work fine from the Business Workplace.=20
One is firing off the back of SD output determination for a sales=20
activity=20
and when executed displays transaction VC03.  The other SAPOffice mail=20
fires=20
out of PS and when executed runs a custom report.  On this basis, I=20
don't=20
think the problem lies with a particular SAP program.=20

Any thoughts?=20

Kind Regards,=20

Louise=20

> -----Original Message-----=20
>> From: Raskin, Alon (Soliance) [SMTP:ARaskin at cps-satx.com]=20
> Sent: Friday, June 15, 2001 3:25 PM=20
> To:   SAP-WUG at MITVMA.MIT.EDU=20
> Subject:      Re: Executable SAPOffice Mails in Outlook=20
>=20
> Hi Lousie,=20
>=20
> Since you have installed SAP MAPI, Outlook is replicating what is in=20
the=20
> SAP=20
> Inbox (now known as Business Workplace). So I would guess that you=20
first=20
> port of call would be to check out the 'problem' mails in the SAP=20
Inbox=20
> and=20
> see if the attachments are appearing there. If they are not then you=20
know=20
> that the problem has nothing to do with SAP/Outlook and is rather=20
> attributed=20
> to errors in the code that attach the objects to the mail.=20
>=20
> Assuming the error is in the attaching and not SAP/Outlook=20
integration.=20
> Then=20
> I have the following questions:=20
>=20
> 1. Are you having problems with any particular type of Object or is =
it=20
all=20
> objects?=20
> 2. Is the email you are having problems with generated by the same=20
program=20
> or is it all emails with attachments?=20
>=20
> Regards,=20
>=20
> Alon Raskin (xtn. 3183)=20
> Workflow Advisor - Soliance=20
>=20
>=20
> -----Original Message-----=20
>> From: Susan R. Keohan [ mailto:skeohan at MIT.EDU =
<mailto:skeohan at MIT.EDU> ]=20
> Sent: June 15 2001 6:41=20
> To: SAP-WUG at MITVMA.MIT.EDU=20
> Subject: Fwd: Executable SAPOffice Mails in Outlook=20
>=20
>=20
> Forwarded on behalf of Louise.Morgan at XANSA.COM ...=20
> >=20
> >We are using 4.0B and have installed the SAPMapi from the 4.6D Gui=20
CD.=20
> >=20
> >Work items can be executed as expected however we are experiencing=20
> >difficulties in actioning executable SAPOffice mails via Outlook.=20
> >The mails are being generated from the functional area within SAP=20
rather=20
> >than using Workflow (ie we are not using standard tasks/SELFITEM=20
etc).=20
> >In Outlook all that's coming through is the mail text with no=20
> 'attachment'=20
> >to execute.=20
> >As the Workflow functionality via Outlook is as expected I do not=20
think=20
> we=20
> >have an issue with the Windows/Outlook versions.=20
> >Whilst we could replace these mails using Workflow we would prefer=20
not=20
> to.=20
> >=20
> >We have been advised to look at OSS notes 351301, 331207 & 169309=20
none of=20
> >which have solved the problem.=20
> >=20
> >Does anybody have any suggestions?=20
> >=20
> >Regards,=20
> >=20
> >Louise=20
> >=20
> >=20
> >=20
> >=20
> >=20
> >Whilst this email has been checked for all known viruses, recipients =

> should=20
> >undertake their own virus checking as Xansa will not accept any=20
liability=20
> >whatsoever. This email and any files transmitted with it are=20
confidential=20
> and=20
> >protected by customer privilege.  It is solely for the use of the=20
> intended=20
> recipient.=20
> >Please delete the email and notify the sender if you have received =
it=20
in=20
> error.=20
> >Unauthorised use of the email and its attachments is prohibited. Any =

> opinions=20
> >expressed in this email are those of the individual and not=20
necessarily=20
> the=20
> >company.=20
> >Xansa, Registered Office:- Campus 300, Maylands Avenue, Hemel=20
> >Hempstead, Hertfordshire, HP2 7TQ, England.  Registered in England=20
No.=20
> >1000954.=20
> > http://www.xansa.com <http://www.xansa.com> =20
> >=20
Whilst this email has been checked for all known viruses, recipients=20
should=20
undertake their own virus checking as Xansa will not accept any=20
liability=20
whatsoever. This email and any files transmitted with it are=20
confidential=20
and=20
protected by customer privilege.  It is solely for the use of the=20
intended=20
recipient.=20
Please delete the email and notify the sender if you have received it =
in=20
error.=20
Unauthorised use of the email and its attachments is prohibited. Any=20
opinions=20
expressed in this email are those of the individual and not necessarily =

the=20
company.=20
Xansa, Registered Office:- Campus 300, Maylands Avenue, Hemel=20
Hempstead, Hertfordshire, HP2 7TQ, England.  Registered in England No.=20
1000954.=20
http://www.xansa.com <http://www.xansa.com> =20

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20010708/1530e6dc/attachment.htm