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<DIV><SPAN class=3D433430012-08072001><FONT face=3DArial =
color=3D#0000ff size=3D2>Hi=20
Giselle,</FONT></SPAN></DIV>
<DIV><SPAN class=3D433430012-08072001><FONT face=3DArial =
color=3D#0000ff=20
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D433430012-08072001><FONT face=3DArial =
color=3D#0000ff size=3D2>you=20
can only execute user decisions directly from Outlook. For all other =
WI=B4s You=20
need special Outlook-Forms and they must be integrated in your=20
Workflow-description</FONT></SPAN></DIV>
<DIV><SPAN class=3D433430012-08072001><FONT face=3DArial =
color=3D#0000ff=20
size=3D2>Regards Simone</FONT></SPAN></DIV>
<DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
size=3D2>-----Urspr=FCngliche Nachricht-----<BR><B>Von:</B> Giselle =
Riviere=20
[mailto:griviere@dclconsultores.com]<BR><B>Gesendet:</B> Freitag, 6. =
Juli 2001=20
18:08<BR><B>An:</B> SAP-WUG@MITVMA.MIT.EDU<BR><B>Betreff:</B> =
Executable=20
Workitems in Outlook via SAP MAPI Service Provider<BR><BR></FONT></DIV>
<P><FONT size=3D2></FONT> <BR><FONT size=3D2>Hi, everybody:</FONT> </P>
<P><FONT size=3D2>We are in 40B and we have installed SAP MAPI Service=20
Provider.</FONT> </P>
<P><FONT size=3D2>We have created the logon profiles and their SAP =
Office inbox=20
is</FONT> <BR><FONT size=3D2>identical to their Outlook Mapi =
Inbox.</FONT> </P>
<P><FONT size=3D2>We want to approve purchase requisition (WS 38) via =
Outlook Mapi=20
Inbox.</FONT> </P>
<P><FONT size=3D2>Our problem is that when they execute a WorkItem from =
the=20
Outlook Mapi</FONT> <BR><FONT size=3D2>Inbox, a message appears "No =
description=20
available", and, there are</FONT> <BR><FONT size=3D2>three icons =
(Display,=20
Execute, Requisition Item). If you do a double</FONT> <BR><FONT =
size=3D2>click on=20
the execute icon, it works ok.</FONT> </P>
<P><FONT size=3D2>I know that there is a way to indicate that when you =
open a=20
workitem it</FONT> <BR><FONT size=3D2>must be executed directly.</FONT> =
</P>
<P><FONT size=3D2>I will appreciate if you give me any =
suggestion.</FONT> </P>
<P><FONT size=3D2>Thanks for all</FONT> </P>
<P><FONT size=3D2>Giselle Riviere</FONT> <BR><FONT size=3D2>Dcl =
Consultores</FONT>=20
</P>
<P><FONT size=3D2> </FONT></P>
<P><FONT size=3D2>-----Original Message-----</FONT> <BR><FONT =
size=3D2>From: Raskin,=20
Alon (Soliance)</FONT> <BR><FONT size=3D2>To: =
SAP-WUG@MITVMA.MIT.EDU</FONT>=20
<BR><FONT size=3D2>Sent: 6/18/01 10:31 AM</FONT> <BR><FONT =
size=3D2>Subject: Re:=20
Executable SAPOffice Mails in Outlook</FONT> </P>
<P><FONT size=3D2>well this is a tough one.</FONT> </P>
<P><FONT size=3D2>I assume under the properties of the SAP MAPI service =
you have=20
'ticked'</FONT> <BR><FONT size=3D2>the</FONT> <BR><FONT =
size=3D2>Workflow Enable=20
option.</FONT> </P>
<P><FONT size=3D2>Barring that, I would log an OSS.</FONT> </P>
<P><FONT size=3D2>Sorry I couldnt be of more assistance.</FONT> </P>
<P><FONT size=3D2>Regards,</FONT> </P>
<P><FONT size=3D2>Alon Raskin (xtn. 3183)</FONT> <BR><FONT =
size=3D2>Workflow Advisor=20
- Soliance</FONT> </P><BR>
<P><FONT size=3D2>-----Original Message-----</FONT> <BR><FONT =
size=3D2>From: Louise=20
Morgan [<A=20
href=3D"mailto:Louise.Morgan@Xansa.com">mailto:Louise.Morgan@Xansa.com</=
A>]</FONT>=20
<BR><FONT size=3D2>Sent: June 18 2001 4:48</FONT> <BR><FONT =
size=3D2>To:=20
SAP-WUG@MITVMA.MIT.EDU</FONT> <BR><FONT size=3D2>Subject: Re: =
Executable SAPOffice=20
Mails in Outlook</FONT> </P><BR>
<P><FONT size=3D2>Thanks for your response Alon.</FONT> </P>
<P><FONT size=3D2>In answer to your questions:</FONT> <BR><FONT =
size=3D2>Both=20
executable mails work fine from the Business Workplace.</FONT> =
<BR><FONT=20
size=3D2>One is firing off the back of SD output determination for a =
sales</FONT>=20
<BR><FONT size=3D2>activity</FONT> <BR><FONT size=3D2>and when executed =
displays=20
transaction VC03. The other SAPOffice mail</FONT> <BR><FONT=20
size=3D2>fires</FONT> <BR><FONT size=3D2>out of PS and when executed =
runs a custom=20
report. On this basis, I</FONT> <BR><FONT size=3D2>don't</FONT> =
<BR><FONT=20
size=3D2>think the problem lies with a particular SAP program.</FONT> =
</P>
<P><FONT size=3D2>Any thoughts?</FONT> </P>
<P><FONT size=3D2>Kind Regards,</FONT> </P>
<P><FONT size=3D2>Louise</FONT> </P>
<P><FONT size=3D2>> -----Original Message-----</FONT> <BR><FONT =
size=3D2>>=20
From: Raskin, Alon (Soliance) [SMTP:ARaskin@cps-satx.com]</FONT> =
<BR><FONT=20
size=3D2>> Sent: Friday, June 15, 2001 3:25 PM</FONT> <BR><FONT =
size=3D2>>=20
To: SAP-WUG@MITVMA.MIT.EDU</FONT> <BR><FONT size=3D2>>=20
Subject: Re: Executable SAPOffice Mails =
in=20
Outlook</FONT> <BR><FONT size=3D2>></FONT> <BR><FONT size=3D2>> =
Hi=20
Lousie,</FONT> <BR><FONT size=3D2>></FONT> <BR><FONT size=3D2>> =
Since you have=20
installed SAP MAPI, Outlook is replicating what is in</FONT> <BR><FONT=20
size=3D2>the</FONT> <BR><FONT size=3D2>> SAP</FONT> <BR><FONT =
size=3D2>> Inbox=20
(now known as Business Workplace). So I would guess that you</FONT> =
<BR><FONT=20
size=3D2>first</FONT> <BR><FONT size=3D2>> port of call would be to =
check out the=20
'problem' mails in the SAP</FONT> <BR><FONT size=3D2>Inbox</FONT> =
<BR><FONT=20
size=3D2>> and</FONT> <BR><FONT size=3D2>> see if the attachments =
are=20
appearing there. If they are not then you</FONT> <BR><FONT =
size=3D2>know</FONT>=20
<BR><FONT size=3D2>> that the problem has nothing to do with =
SAP/Outlook and is=20
rather</FONT> <BR><FONT size=3D2>> attributed</FONT> <BR><FONT =
size=3D2>> to=20
errors in the code that attach the objects to the mail.</FONT> =
<BR><FONT=20
size=3D2>></FONT> <BR><FONT size=3D2>> Assuming the error is in =
the attaching=20
and not SAP/Outlook</FONT> <BR><FONT size=3D2>integration.</FONT> =
<BR><FONT=20
size=3D2>> Then</FONT> <BR><FONT size=3D2>> I have the following=20
questions:</FONT> <BR><FONT size=3D2>></FONT> <BR><FONT =
size=3D2>> 1. Are you=20
having problems with any particular type of Object or is it</FONT> =
<BR><FONT=20
size=3D2>all</FONT> <BR><FONT size=3D2>> objects?</FONT> <BR><FONT =
size=3D2>> 2.=20
Is the email you are having problems with generated by the same</FONT> =
<BR><FONT=20
size=3D2>program</FONT> <BR><FONT size=3D2>> or is it all emails =
with=20
attachments?</FONT> <BR><FONT size=3D2>></FONT> <BR><FONT =
size=3D2>>=20
Regards,</FONT> <BR><FONT size=3D2>></FONT> <BR><FONT size=3D2>> =
Alon Raskin=20
(xtn. 3183)</FONT> <BR><FONT size=3D2>> Workflow Advisor - =
Soliance</FONT>=20
<BR><FONT size=3D2>></FONT> <BR><FONT size=3D2>></FONT> <BR><FONT =
size=3D2>>=20
-----Original Message-----</FONT> <BR><FONT size=3D2>> From: Susan =
R. Keohan=20
[<A href=3D"mailto:skeohan@MIT.EDU">mailto:skeohan@MIT.EDU</A>]</FONT> =
<BR><FONT=20
size=3D2>> Sent: June 15 2001 6:41</FONT> <BR><FONT size=3D2>> =
To:=20
SAP-WUG@MITVMA.MIT.EDU</FONT> <BR><FONT size=3D2>> Subject: Fwd: =
Executable=20
SAPOffice Mails in Outlook</FONT> <BR><FONT size=3D2>></FONT> =
<BR><FONT=20
size=3D2>></FONT> <BR><FONT size=3D2>> Forwarded on behalf of=20
Louise.Morgan@XANSA.COM ...</FONT> <BR><FONT size=3D2>> ></FONT> =
<BR><FONT=20
size=3D2>> >We are using 4.0B and have installed the SAPMapi from =
the 4.6D=20
Gui</FONT> <BR><FONT size=3D2>CD.</FONT> <BR><FONT size=3D2>> =
></FONT>=20
<BR><FONT size=3D2>> >Work items can be executed as expected =
however we are=20
experiencing</FONT> <BR><FONT size=3D2>> >difficulties in =
actioning=20
executable SAPOffice mails via Outlook.</FONT> <BR><FONT size=3D2>> =
>The=20
mails are being generated from the functional area within SAP</FONT> =
<BR><FONT=20
size=3D2>rather</FONT> <BR><FONT size=3D2>> >than using Workflow =
(ie we are=20
not using standard tasks/SELFITEM</FONT> <BR><FONT =
size=3D2>etc).</FONT> <BR><FONT=20
size=3D2>> >In Outlook all that's coming through is the mail text =
with=20
no</FONT> <BR><FONT size=3D2>> 'attachment'</FONT> <BR><FONT =
size=3D2>> >to=20
execute.</FONT> <BR><FONT size=3D2>> >As the Workflow =
functionality via=20
Outlook is as expected I do not</FONT> <BR><FONT size=3D2>think</FONT> =
<BR><FONT=20
size=3D2>> we</FONT> <BR><FONT size=3D2>> >have an issue with =
the=20
Windows/Outlook versions.</FONT> <BR><FONT size=3D2>> >Whilst we =
could=20
replace these mails using Workflow we would prefer</FONT> <BR><FONT=20
size=3D2>not</FONT> <BR><FONT size=3D2>> to.</FONT> <BR><FONT =
size=3D2>>=20
></FONT> <BR><FONT size=3D2>> >We have been advised to look at =
OSS notes=20
351301, 331207 & 169309</FONT> <BR><FONT size=3D2>none of</FONT> =
<BR><FONT=20
size=3D2>> >which have solved the problem.</FONT> <BR><FONT =
size=3D2>>=20
></FONT> <BR><FONT size=3D2>> >Does anybody have any =
suggestions?</FONT>=20
<BR><FONT size=3D2>> ></FONT> <BR><FONT size=3D2>> =
>Regards,</FONT>=20
<BR><FONT size=3D2>> ></FONT> <BR><FONT size=3D2>> =
>Louise</FONT>=20
<BR><FONT size=3D2>> ></FONT> <BR><FONT size=3D2>> ></FONT> =
<BR><FONT=20
size=3D2>> ></FONT> <BR><FONT size=3D2>> ></FONT> <BR><FONT =
size=3D2>>=20
></FONT> <BR><FONT size=3D2>> >Whilst this email has been =
checked for all=20
known viruses, recipients</FONT> <BR><FONT size=3D2>> should</FONT> =
<BR><FONT=20
size=3D2>> >undertake their own virus checking as Xansa will not =
accept=20
any</FONT> <BR><FONT size=3D2>liability</FONT> <BR><FONT size=3D2>>=20
>whatsoever. This email and any files transmitted with it are</FONT> =
<BR><FONT size=3D2>confidential</FONT> <BR><FONT size=3D2>> =
and</FONT> <BR><FONT=20
size=3D2>> >protected by customer privilege. It is solely =
for the use=20
of the</FONT> <BR><FONT size=3D2>> intended</FONT> <BR><FONT =
size=3D2>>=20
recipient.</FONT> <BR><FONT size=3D2>> >Please delete the email =
and notify=20
the sender if you have received it</FONT> <BR><FONT size=3D2>in</FONT> =
<BR><FONT=20
size=3D2>> error.</FONT> <BR><FONT size=3D2>> >Unauthorised =
use of the=20
email and its attachments is prohibited. Any</FONT> <BR><FONT =
size=3D2>>=20
opinions</FONT> <BR><FONT size=3D2>> >expressed in this email are =
those of=20
the individual and not</FONT> <BR><FONT size=3D2>necessarily</FONT> =
<BR><FONT=20
size=3D2>> the</FONT> <BR><FONT size=3D2>> >company.</FONT> =
<BR><FONT=20
size=3D2>> >Xansa, Registered Office:- Campus 300, Maylands =
Avenue,=20
Hemel</FONT> <BR><FONT size=3D2>> >Hempstead, Hertfordshire, HP2 =
7TQ,=20
England. Registered in England</FONT> <BR><FONT =
size=3D2>No.</FONT>=20
<BR><FONT size=3D2>> >1000954.</FONT> <BR><FONT size=3D2>> =
><A=20
target=3D_blank =
href=3D"http://www.xansa.com">http://www.xansa.com</A></FONT>=20
<BR><FONT size=3D2>> ></FONT> <BR><FONT size=3D2>Whilst this =
email has been=20
checked for all known viruses, recipients</FONT> <BR><FONT =
size=3D2>should</FONT>=20
<BR><FONT size=3D2>undertake their own virus checking as Xansa will not =
accept=20
any</FONT> <BR><FONT size=3D2>liability</FONT> <BR><FONT =
size=3D2>whatsoever. This=20
email and any files transmitted with it are</FONT> <BR><FONT=20
size=3D2>confidential</FONT> <BR><FONT size=3D2>and</FONT> <BR><FONT=20
size=3D2>protected by customer privilege. It is solely for the =
use of=20
the</FONT> <BR><FONT size=3D2>intended</FONT> <BR><FONT =
size=3D2>recipient.</FONT>=20
<BR><FONT size=3D2>Please delete the email and notify the sender if you =
have=20
received it in</FONT> <BR><FONT size=3D2>error.</FONT> <BR><FONT=20
size=3D2>Unauthorised use of the email and its attachments is =
prohibited.=20
Any</FONT> <BR><FONT size=3D2>opinions</FONT> <BR><FONT =
size=3D2>expressed in this=20
email are those of the individual and not necessarily</FONT> <BR><FONT=20
size=3D2>the</FONT> <BR><FONT size=3D2>company.</FONT> <BR><FONT =
size=3D2>Xansa,=20
Registered Office:- Campus 300, Maylands Avenue, Hemel</FONT> <BR><FONT =
size=3D2>Hempstead, Hertfordshire, HP2 7TQ, England. Registered =
in England=20
No.</FONT> <BR><FONT size=3D2>1000954.</FONT> <BR><FONT size=3D2><A =
target=3D_blank=20
href=3D"http://www.xansa.com">http://www.xansa.com</A></FONT> </P></BODY=
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