Workflow and SAP HR dependency

[Craig Dennis]

I am very new to workflow and have to date had very limited exposure to =
how workflow functions and the best practices etc related to workflow. For =
my sins, I have been given responsibility for workflow (as we currently =
have major problems with supporting the work flows introduced during our =
phase 1 SAP implementation).
 
The major issues raised by an independent consultant are:-
 
* the dependency of workflow on the SAP HR structure (we struggle to get =
the business to pass on information to keep the organization structure up =
to date and correct)
* complex multi step work flows=20
* excessive use of deadline monitoring
 
I am very keen to find out the following:-
 
* is there information available anywhere on SAP workflow best practices?
 
* what alternatives do we have to using the SAP HR organization structure?=
=20
 
Any help would be gratefully appreciated.
 
Craig Dennis
Toyota South Africa