Search help on web enabled workflow forms

[Dart, Jocelyn]

Hi Sander,
There are two main parts to the search help.
 
One is the link to the search help on the current HTML templates you are
using.  You should see an HTML business command `searchhelp` near the input
field in the HTML source code.
 
The other part is the search help template itself.  You should find these in
the ITS Agate templates directory under the folder SYSTEM - they are called
searchhelp.html
and searchhelpdhtml.html.   The system templates should have been updated as
part of the ITS upgrade.
If you have upgraded your ITS but not changed the IAC package, it's possible
that something's not right in the system folder, or that there is some
problem in the code
in the searchhelp templates.
 
Suggest you start by confirming the search help templates are in your system
folder.  If the files or the system folder itself are missing, you may need
to do
a reinstall of the ITS.  If this is so, I suggest you install a minimally
sized, new and separate virtual ITS without any IAC packages at all, and
then check what's in the system folder of the new virtual ITS.
 
If the files are there and there's nothing obviously wrong suggest you
report it in to OSS.   Make sure you tell them the exact build number of the
ITS, not just
the release version.
 
Regards,
 
Jocelyn Dart
Consultant (BBP, Ecommerce, Internet Transaction Server, Workflow)
SAP Australia
Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
Tel: +61 412 390 267
Fax: +61 2 9935 4880
 
-----Original Message-----
From: Sander van der Wijngaart [mailto:Sander.vanderWijngaart at avelon-it.com]
Sent: Friday, 9 February 2001 7:16 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Search help on web enabled workflow forms
 
 
Dear all,
 
We are using Workflow web forms for requesting new customers, vendors and
materials in an European SAP environment. For this we use "Business" styled
web forms generated by WEB Studio, based on the web enabled transaction of
the workflow. We use an 4.6C SAP system, a Web Studio 4.6D and an 4.6C ITS.
Everything worked fine (most importantly the search help on the fields,
which is a new feature in 4.6, was available).
 
However, after upgrading to ITS 4.6D (with the 4.6C IAC package) the search
help on the fields dissapeared! I looked in OSS but couldn't find any notes
on this. Does anybody have experience in this subject?
 
Would be great if anybody could help us, we are running towards our
deadline.......
 
Regards,
 
Sander van der Wijngaart
Avelon B.V.
Visit us at www.avelon-it.com
 
 
 
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