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<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=753140703-12022001>Hi
Sander,</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=753140703-12022001>There
are two main parts to the search help. </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=753140703-12022001></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=753140703-12022001>One is
the link to the search help on the current HTML templates you are using.
You should see an HTML business command `searchhelp` near the input field in the
HTML source code. </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=753140703-12022001></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=753140703-12022001>The
other part is the search help template itself. You should find these in
the ITS Agate templates directory under the folder SYSTEM - they are called
searchhelp.html</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=753140703-12022001>and
searchhelpdhtml.html. The system templates should have been updated
as part of the ITS upgrade. </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=753140703-12022001>If you
have upgraded your ITS but not changed the IAC package, it's possible that
something's not right in the system folder, or that there is some problem in the
code</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=753140703-12022001>in the
searchhelp templates. </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=753140703-12022001></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=753140703-12022001>Suggest you start by confirming the search help
templates are in your system folder. If the files or the system folder
itself are missing, you may need to do </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=753140703-12022001>a
reinstall of the ITS. If this is so, I suggest you install a minimally
sized, new and separate virtual ITS without any IAC packages at all, and
then check what's in the system folder of the new virtual ITS.
</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=753140703-12022001></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=753140703-12022001>If the
files are there and there's nothing obviously wrong suggest you report it in to
OSS. Make sure you tell them the exact build number of the ITS, not
just</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=753140703-12022001>the
release version. </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=753140703-12022001></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=753140703-12022001>Regards,</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=753140703-12022001>
<DIV style="HEIGHT: 90px; WIDTH: 374px"><FONT face=Arial size=2>
<TABLE>
<TBODY>
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<TD></TD></FONT>
<TD>
<DIV><FONT face="Book Antiqua"><FONT size=2><FONT color=#0000ff>Jocelyn
Dart</FONT> <BR></FONT><FONT color=#0000ff face=Roman size=2>Consultant
(BBP, Ecommerce, Internet Transaction Server, Workflow)</FONT><FONT
size=2> <BR><FONT color=#0000ff>SAP Australia</FONT></FONT></FONT></DIV>
<DIV><FONT face="Book Antiqua"><FONT size=2><FONT color=#0000ff>Email <A
href="mailto:jocelyn.dart@sap.com">jocelyn.dart@sap.com</A><BR>Tel:
+61<SPAN class=153385400-09052000> 412 390 267</SPAN><BR>Fax: +61 2
9935
4880</FONT></FONT></FONT></DIV></TD></TR></TBODY></TABLE></DIV></SPAN></FONT></DIV>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
<DIV align=left class=OutlookMessageHeader dir=ltr><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Sander van der Wijngaart
[mailto:Sander.vanderWijngaart@avelon-it.com]<BR><B>Sent:</B> Friday, 9
February 2001 7:16 AM<BR><B>To:</B> SAP-WUG@MITVMA.MIT.EDU<BR><B>Subject:</B>
Search help on web enabled workflow forms<BR><BR></DIV></FONT>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=060050720-08022001>Dear
all,</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=060050720-08022001></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=060050720-08022001>We
are using Workflow web forms for requesting new customers, vendors and
materials in an European SAP environment. For this we use "Business"
styled web forms generated by WEB Studio, based on the web
enabled transaction of the workflow. We use an 4.6C SAP system,
a Web Studio 4.6D and an 4.6C ITS. Everything worked fine (most
importantly the search help on the fields, which is a new feature in 4.6,
was available). </SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=060050720-08022001></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=060050720-08022001>However, after upgrading to ITS 4.6D (with the 4.6C
IAC package) the search help on the fields dissapeared! I looked in OSS but
couldn't find any notes on this. Does anybody have experience in this
subject?</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=060050720-08022001></SPAN></FONT><FONT color=#0000ff face=Arial
size=2><SPAN class=060050720-08022001></SPAN></FONT><FONT color=#0000ff
face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=060050720-08022001><FONT color=#0000ff face=Arial
size=2>Would be great if anybody could help us, we are running towards our
deadline.......</FONT></SPAN></DIV>
<DIV><SPAN class=060050720-08022001><FONT color=#0000ff face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=060050720-08022001><FONT color=#0000ff face=Arial
size=2>Regards,</FONT></SPAN></DIV>
<P><FONT size=2><FONT face=Arial>Sander van der Wijngaart<BR>Avelon
B.V.<BR>Visit us at
www.avelon-it.com<BR></FONT></FONT></P></BLOCKQUOTE></BODY></HTML>