WF Administrator

[Benson, Darlene]

A work center is something that you can use to group users with common
tasks.  I don't claim to be the expert on organizational structures, but for
our purposes a work center is used like a team that is a subset of an
organizational unit.  For example we may have an org unit called
Administration and there might be two work centers underneath called
Workflow Administration (for workflow errors) and EDI Administration (for
failed idoc errors).  As far as the biggest difference between the two I am
not certain, perhaps someone else can offer some advice here.  Also, Kate
offers a valid point.  We too have used a position to group the workflow
administrators.  I would say use which ever one is consistent with your
current org structure.
 
-----Original Message-----
From: Schroeter, Brad [mailto:BSchroeter at ti.com]
Sent: Wednesday, August 29, 2001 2:39 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: WF Administrator
 
 
Darlene,
Thanks for the response.  I don't know much about work centers.  Can you
tell how it works and how it differs from a org unit.
 
-Brad
 
-----Original Message-----
From: Benson, Darlene [mailto:darlene.benson at sourcenetsolutions.com]
Sent: Wednesday, August 29, 2001 2:33 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: WF Administrator
 
 
Have you considered creating a work center?  We are using a work center
called Workflow Administration and we have users assigned to the work
center.  It works okay for us.
 
-----Original Message-----
From: Schroeter, Brad [mailto:BSchroeter at ti.com]
Sent: Wednesday, August 29, 2001 2:30 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: WF Administrator
 
 
 
We're on 4.0B and ever since we implemented Workflow I have listed myself
(userid) as the Workflow Administrator via tran SWDC.  Now that everything
is stable I would like for our support group to share in the wealth!  So I'd
like for all of the error messages (we don't get very much at all anymore)
to go our entire support group (6 people).  I thought about setting the
group up as an org unit, but that seems like too much just for this.  I also
thought about creating a support group userid which could contain our
support group e-mail address, and this just referencing that support group
userid instead of mine.  Just wondering what other people are doing in
regards to this?
 
-Brad
 
 
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