Send a message within workflow with no user action!

[de Valensart Schoenmaeckers, Patrick]

Kevin,
 
I've checked in my system, and we have the same (little) problem. I don't
know for the moment how to solve that.
I'll let you know when I'll have found a solution (if there is any...). I
would appreciate very much if you could do the same for me.
 
Thanks,
 
Patrick.
 
-----Original Message-----
From: Kevin Yu [mailto:Kevin.Yu at its.monash.edu.au]
Sent: Monday, August 20, 2001 12:26 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Send a message within workflow with no user action!
 
 
Patrick,
 
The notification worked at the background step after the release step.
I have one more question is the subject line of the notification
contains "Notification item" then followed by the workitem text, is
there a way to suppress the "Notification Item" and only have the
workitem text on the subject line?
 
Thanks,
 
Kevin.
 
"de Valensart Schoenmaeckers, Patrick" wrote:
>
> Kevin,
>
> You are right, there is no way to know the status of the document at that
> point of time. I see then two solutions :
>
> 1. Create a task with method 'SENDTASKDESCRIPTION' from object 'SELFITEM'.
> This is a background task that just sends the task description long text
as
> an email. You can then use that task as a step in your workflow.
>
> or
>
> 2. If you have a background step in your workflow that occurs only after
> release of the document, you can also use that step to send a
notification.
>
> Kind regards,
>
> Patrick
>
> -----Original Message-----
>> From: Kevin Yu [mailto:Kevin.Yu at its.monash.edu.au]
> Sent: Monday, August 20, 2001 11:34 AM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Send a message within workflow with no user action!
>
> Patrick,
>
> Thank you for the promptly reply, very much appreciated!
>
> The reason that the "notification agent" was not used is because I would
> like to make sure that the document was released rather than rejected to
> send this message! Or, is there any way to know at this point of time
> that the document is released or is rejected?
>
> Thanks,
>
> Kevin.
>
> "de Valensart Schoenmaeckers, Patrick" wrote:
> >
> > Kevin,
> >
> > In the task that does the release, you can specify a "notification
agent"
> > who will receive the email.
> > Go then to the task definition of the release task, and change the
> > notification long text (in 40B : TA PFTC, choose change mode, menu path
:
> > goto - long text - notification.)
> >
> > If for any reason you can't use this, you can also create a task using
> > method 'SENDTASKDESCRIPTION' from object 'SELFITEM'.
> >
> > Hope this helps,
> >
> > Patrick de Valensart
> > Associate IS Analyst
> > NV Philip Morris Belgium SA
> >
> > -----Original Message-----
> > From: Kevin Yu [mailto:Kevin.Yu at its.monash.edu.au]
> > Sent: Monday, August 20, 2001 10:48 AM
> > To: SAP-WUG at MITVMA.MIT.EDU
> > Subject: Send a message within workflow with no user action!
> >
> > Hi,
> >
> > I have been trying to create a step after a document was released to
> > send an message to notify the creator that the document was released.
> > The step should not required any user action to complete the workitem.
> > All I want is to send a message and keep going to next step.
> >
> > I have tried to create a customised method to use function
> > 'SO_NEW_DOCUMENT_SEND_API1' to send an express mail.  The Method worked
> > fine if test by its own.  However, if use the method to create a task as
> > the step (a background process) in the workflow, it seems the workflow
> > will stuck at this workitem and going nowhere.
> >
> > I am just wondering is there any better way to achieve what I intend to
> > do?
> >
> > Thanks,
> >
> > Kevin.