Sending a Link in an email

[Roehlen, Peter]

Alon,
 
I think we have achieved (in version 4.6B) what you are trying to achieve as
follows:
 
1) We have published on every machine a Windows 95/NT shortcut that runs the
SAP shortcut program SAPSHCUT.EXE with the following arguments:
 
        "C:\Program Files\SAPpc\sapgui\SAPSHCUT.EXE" -language=E
-sysname="SAP Production" -client=010 -command=SBWP -type=Transaction
-title=Workflow Inbox
 
On all of our machines the shortcut has the following path/filename:
        C:\Program Files\Microsoft Office\Office\Shortcut
Bar\Office\Workflow Inbox
 
Executing this shortcut will popup a userid password entry screen and then
take the user directly to their workflow inbox.  The user id is defaulted in
from the current network user.
 
2) We have scheduled the standard SAP program RSWUWFML to run every 10
minutes.  In the variant for this job we have added the following text
lines:
 
 
 
  Line 1  Please execute the work item in your workflow inbox.
  Line 2
 
  Line 3  There is a shortcut to your workflow inbox on the Office
Shortcutbar or you use this link here:
  Line 4  <file://C:\Program Files\Microsoft Office\Office\Shortcut
Bar\Office\Workflow Inbox>.
  Line 5
 
  Line 6  ******************
  Line 7  Work item details:
  Line 8  ******************
 
Note that the "<" and ">" characters are important - this allows Outlook to
resolve the whole path/filename as a link even though there are spaces in
it.
 
 
I hope this is of some use to you.
 
Regards
 
Peter Roehlen
Team Lead - SAP Technical & Development
Powercor Australia Ltd
0409 950 263
 
 
-----Original Message-----
From: Raskin, Alon (Soliance) [mailto:ARaskin at cps-satx.com]
Sent: Tuesday, 14 August 2001 1:41
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Sending a Link in an email
 
 
Hi all,
 
I wanted to run this approach by you guys and get some feedback. I would be
interested in hearing how others have approached this.
 
In case you haven't noticed by my last few emails, I have been involved in
looking at how we can notify users in Outlook that they have a work
item/task that requires their attention.
 
I have looked into Forms, though I have pretty much decided against them
(unless you guys can convince me otherwise) as I am not really interested in
allowing the user to view the task in outlook. I just want them to be
notified so that they can log on to SAP and go to their inbox (I will
probably provide a short cut to SBWP directly from their desktop). While I
am on this, does anyone know if there are any standard SAPForms delivered by
SAP? I may use them if there isn't much work involved to implement them.
 
One thing I would love to be able to do is to provide them with some sort of
attachment/link directly back to SAP. So when the email arrives, they would
click on the link contained in it and it would automatically launch SAPGUI
and execute the work item. I have seen SAPMAPI do this so I know it is
possible. I just don't know how to replicate this using Exchange Connector.
 
The second option (if the above is not possible) is to provide them a link
direct to their Business Workplace (SBWP) from the notification email.
Again, I am unsure how I can attach the transaction call into some sort of
link/url.
 
The third option is to provide no link at all. I can definitely do this as
this means that all I need to do is send an email. But one conundrum (I have
always wanted to use that word) remains. Some of the workflows are standard
SAP and I do not want to modify them in order to add the SENDMAIL step. I
thought I would approach this problem by creating a workflow which listens
for the WORKITEM.CREATED. It could then check if the task of this workflow
requires notification (I could maintain this in a Z table) and automatically
send a mail to all the agents of the work item. I think this solution is a
little messy but overall not too bad. Is anyone anywhere of a better
approach?
 
Apologies for the long email but I would appreciate comments from anyone on
any of the above issues.
 
Kindest Regards,
 
Alon Raskin
**********************************************************************
This email and any file attachments are confidential and intended
solely for the use of the individual or entity to whom they are
addressed. If you have received this email in error please tell us
immediately by return email and delete the document.
**********************************************************************