Workitems not routing to approvers inbox

[Markus Brahm]

Hello Kim,
 
what does the agent assignment in the workflow log (SWI1) say? Is any agent
assigned at all? Have you assigned a user (type US) or a person (type P) to the
position? If you used a person, is the infotype 0105, subtype 0001 maintained
correctly?
 
Do the possible agents of the task include the new agent?
 
Best regards,
 
Markus
 
 
 
 
 
"Currie, Kim" <KCurrie at qrs.com> on 15.09.2000 00:29:23
 
Please respond to SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
 
To:   SAP-WUG at MITVMA.MIT.EDU
cc:    (bcc: Markus Brahm/PLZ/CSC)
 
Subject:  Workitems not routing to approvers inbox
 
 
 
Hello,
 
We're on 4.5b using workflow for purchase req. approvals, with 27 primary
approvers.
 
We've changed a release code/strategy to a different user and assigned the
new agent ID in OMGQ WF.
Purchase requisitions were created and shows this new person in the release
strategy (ME53).  The new approver can approve manually.  Workitems are
being generated, but they're not routing to her inbox.  Mail is routing, not
workitems.
-Org. assignments (position)are correct
-Refreshed org. environment in WF inbox of the approver.
-Authorizations are assigned
 
Everyone else works fine.
 
Any insight as to why workitems are not flowing to the inbox or where else I
can look will be greatly appreciated.
 
Thanks
Kim
 
P.S.  I've been doing WF for 3 months and have run out of ideas on this one,
please bear with me.