Problem passing object key to Outlook

[Winfried Winterstein]

Hello Todd,
 
have you checked if you have explicity set the
parameter for the document number?
If you work within a SAP session, the system memorizes
certain parameters so that you do not have to enter a
document number after aving posted it, e.g. Those
parameters are stored in a memory that is available
for all sessions within one SAP login.
If you start a work item from Outlook there is a new
login so that no parameters are set implicitly by a
TAC (as long as you do not set them per default in
your user profile). Therefore you have to set the
parameter within your object method.
Hope this helps
 
Regards,
Winfried Winterstein (CSC PLOENZKE)
--- Todd Walter <toddwalter at hotmail.com> schrieb: >
Michael,
>
> I have succesfully set up the MAPI and forms and
> have gotten other workflows
> to work.  One workflow in particular that I created
> off of a custom object
> does not work.  I created a custom method that does
> a call transaction MR3M.
>   It works fine when the workflow is executed from
> the SAP inbox but when I
> execute it in Outlook, it takes me to the
> transaction but doesn't pass the
> document number (object key) with it.  This requires
> the user to figure out
> what the document number is and then enter it.  I
> just can't figure out why
> it would work in the SAP inbox but not in Outlook.
>
>
> >From: michael petrosh <xraydelta7 at yahoo.com>
> >Reply-To: SAP Workflow Users' Group
> <SAP-WUG at MITVMA.MIT.EDU>
> >To: SAP-WUG at MITVMA.MIT.EDU
> >Subject: Re: Problem passing object key to Outlook
> >Date: Fri, 13 Oct 2000 08:40:18 -0700
> >
> >Todd,
> >When you say you are passing the workitem to
> Outlook,
> >are you using SAPmapi????? You did not specify how
> >your workitems are getting to Outlook.
> >If you are using SAPmapi, you want to right click
> on
> >your Outlook icon on the desktop and select the
> >SAPmapi service.
> >
> >1) Make sure the service is enabled for workflow.
> >If the box is not checked, you will not be able to
> >view workitems in Outlook.
> >2) Click on the button to Update and install SAP
> >forms.
> >
> >Regards,
> >
> >
> >Michael Petrosh
> >SAP CRM Solutions Center
> >workflow, email integration, middleware and
> SAPphone
> >--- Todd Walter <toddwalter at hotmail.com> wrote:
> > > I created a workflow off of a custom object
> based on
> > > the RSEG table for the
> > > creation of Logistics invoice documents.  The
> > > workflow sends a message to a
> > > user who executes it with a custom method that
> > > displays the invoice
> > > document.  When I tested this from the SAP inbox
> > > everything works fine.
> > > However, when I test it from Outlook, it does
> not
> > > appear to know the object
> > > key because it takes me to the initial screen
> where
> > > I must enter the
> > > document number.  The task is set up as a user
> > > decision task with a
> > > secondary method executed before the main method
> > > that does the display.  I
> > > have other workflows with a similar setup that
> seem
> > > to work fine through
> > > Outlook. Any help is much appreciated.
> > >
> > > Thanks,
> > >
> > > Todd
> > >
>
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