Workflow & Substitution

[Dr. Ulrich Mende]

Hi, Sarah-
 
I think the best way to set up substitutions for the workflow is the menu
from the inbox. If you use a mixed inbox, that contains messages too, select
a WI and then choose Extras--> Maintain substitute resp. Extras --> Activate
substitute. Every workflow user maintains the substitute(s) for himselve.
Activation after that can be done by the substitute (Extras--> Substitute
for, Extras-->End substitution) or by the substituted user himselve
(autoforwarding).
Details about workflow-substitutions in the R/3-documentation, chapter SAP
Business Workflow, Index>>substitution<<.
In the workflow logs you always will be able to see, who completed the WI.
The substitute must have the R/3-authority to complete a step as for somone
else. In the inbox a workflow-user can switch on the column "substitute for"
to see, which WIs cam into his inbox from other users via substitution..
 
Three hints from my workflow-projects:
  You are able to maintain chain-substitutions in the way A substitutes B
   substitutes C..., but the system can4t resolve them, therefore one user
   should have more then 1 substitute maintained (not activated)
 
  OSS 166342 for Rel. < 4.6
 
  Table for substitutions: HRUS_D2
 
Best regards Ulrich
 
 
 
 
 
----- Original Message -----
From: Jackson, Sarah A <Sarah.Jackson at let-it-be-thus.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Thursday, November 16, 2000 12:34 PM
Subject: Workflow & Substitution
 
 
> Hi all,
>
> I have set up a number of workflows that require approval of the relevant
> Manager (chief position).  However, we have an issue in that Managers will
> often delegate their tasks to their Personal Assistants. Since Personal
> Assistants currently have access to all the Manager's information,
initially
> it was thought that managers would simply get their Personal Assistants to
> log on using their ID and complete tasks for them. However, as well as
other
> issues, this has business implications in that it would be impossible to
> tell whether a Manager or their PA had approved e.g. a salary increase. In
 
> theory, you  could get a Personal Administrator approving their own
> increase.
>
> I see that it is possible to maintain  substitutes for a position. My
> question is this - if you maintain a substitute, does that substitute's
name
> get attached to the workflow - so would you be able to see that the
Personal
> Administrator approved something as opposed to the Manager?
> This also raises the issue that Personal Administrators would have to be
> given the same level of authorisations as managers. Is there any other way
> of setting up substitutions? I notice that in Org management, one of the
> relationships is 'substitutes for'. Is this just the same thing as the
> manager setting up a position substitute from the business workplace?
>
> Does anyone else have any advice on this matter? Has anyone found any ways
> of dealing with these issues?
> Regards,
>
> Sarah