sending parallel tasks and notifications

Dart, Jocelyn jocelyn.dart at sap.com
Wed Nov 8 22:31:42 EST 2000


Hi Richard,
I know you don't have BBP but you can use similar techniques.
 
One way is to create a send mail step within your workflow.  In the long
description
build your URL as part of the text - you need to put in the HTML commands
also
 
e.g.
Please <a
href="http://webserver:port/scripts/wgate/webservice/!?~OkCode=CONT&_WI_ID=w
orkitemnumber&WEB_FLAG=X >
Click here </a>
 
Filling in the relevant values of course.
 
You'll need to think about how many mails you want to send and whether you
really want to pass the workitem number each time.
If the workflows are very frequent, it might be better to consider writing
an ABAP to examine each day whether a user has any outstanding workitems,
and just send one mail with a generic link to the web inbox instead.
 
You need to work out when you are going to send the mail within the workflow
if you need to send the workitem number as you won't know that until after
the workitem has been created - you could possibly hang it off a start
deadline event.
 
Another alternative (which is how it is done in BBP) is to put the hyperlink
in the long text of the workitem to be executed itself, and then use
SAPConnect and auto-forwarding to forward the workitem to the user's
preferred email address.  That way the workitem text is sent to the user
like any other mail, and the mail browser should automatically convert texts
starting with http:// to hyperlinks (e.g. Lotus Notes and Outlook both do
this).
 
Regards,
        Jocelyn Dart
Consultant (BBP, Ecommerce, Internet Transaction Server, Workflow)
SAP Australia
Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
Tel: +61 412 390 267
Fax: +61 2 9935 4880
 
 
-----Original Message-----
From: Richard Schot [mailto:Richard.Schot at unilever.com]
Sent: Wednesday, 8 November 2000 3:21 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: sending parallel tasks and notifications
 
 
Hi all, hopefully somebody can help me...
I am creating a workflow definition using webforms. In case the form
should be maintained I want to send the task to the users sap inbox.
Secondly I want to send an e-mail with an hyperlink to the workplace to
execute the task telling the user that he has to execute the tas. How can
I realise this?
Best thing would be to send an e-mail including the workitemnumber of the
waiting task in the inbox but I do not know if this would be possible.
Has anyone experience in this?
We are using 46C and have an ITS (no B2B, CRM)
 
Thanks for your help,
Richard Schot
 


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