Agent resolution using roles

[Markus Brahm]

Hi Warwick,
 
do you know the reports for role testing (check SE38 with search word *role*)?
They might hepl you to identify the problem because they react on break-points
you have set within your role resolution.
 
Markus
 
 
 
 
 
Warwick Hill <Warwick.Hill at WaterCorporation.com.au> on 28.03.2000 09:45:42
 
Please respond to SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
 
To:   SAP-WUG at MITVMA.MIT.EDU
cc:    (bcc: Markus Brahm/PLZ/CSC)
 
Subject:  Re: Agent resolution using roles
 
 
 
thanks for the response Stephan,
 
Unfortunately the task TS00407922 doesn't show anything in the responsibilty
section
and the task is made a general task.  Looks like I might have to debug my
way
through it.
 
Warwick.
 
> -----Original Message-----
>> From: Stephan Becker [SMTP:stephan.becker at walldorftech.com]
> Sent: Monday, 27 March 2000 18:14
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      Re: Agent resolution using roles
>
> check the responsibility section of TS00407922, my bet would be there is
> an
> organisational unit or something like that allocated that the first user
> you're testing with below belongs to and the second doesn't.. make it a
> general task if you're never using it as a single step task on its own.
>
> Stephan Becker
> -----Original Message-----
>> From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
> Warwick Hill
> Sent: 27 March 2000 12:04
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Agent resolution using roles
>
>
> I'm installing a new workflow which is based on WS 00400026 (invoice
> blocked
> for qty variation).
>
> We want to use a function module to resolve the role for step 60 "Inform
> GR".
> This step is actioned by selecting "send goods back" after the user has
> received the first work item prompting them to decide
> what to do with the invoice.
>
> While testing it in our dev environment I've been getting mixed results
> for
> step 60, depending on the userid that
> I allocate in the function module. For one user Id it allocates the value
> in
> the function  module to table actor_tab
> and when the work item is produced it displays this userid as the selected
> agent. When I use any other user id
> in the function module, I can see it creating the entry for it in
> actor_tab
> but when the work item is produced,
> I look in selected agents and it only displays "inform goods recipient"
> with
> no user.
>
> I looked in the tech log and it contains an error message for step 60
> which
> says
>
> "Activity 60: Responsibility 'AC90000005' is not a
> valid agent for task TS00407922                  "
>
> When I use the other user id this error message does not come up.
>
> Has anyone come across anything like this before ?
>
> thanks & regards
>
> Warwick Hill
> Senior SAP Consultant
> CSC-ITS
>
> (08) 9420 2620
> 0417 994 043