Activity Group Possible Agents not recognized in 4.5

[Robyn Davey]

Regarding my original question (see below), I just wanted to let the User Group
know that there is a bug in the 4.5 system.  When the Activitiy Groups objects
changed from type 'T' type to type 'AG' in 4.5, the possible agents Evaluation
Path in HR was not updated.  OSS Note 162715 is available for your reference.
 
The bottom line to the solution is:
   Update the existing Evaluation Path  US_TASKS using transactions OOAW
   Change the entry:  70  *  B  007    *   RY       --> change the RY to AG
   Delete the entry:  80   RY   A   240   *  T
 
Thanks.
 
Robyn
---------------------- Forwarded by Robyn Davey/Omnilogic on 02/16/2000 04:39 PM
---------------------------
 
 
Robyn Davey
02/04/2000 12:43 PM
 
To:   SAP-WUG at MITVMA.MIT.EDU
cc:
 
Subject:  Possible Agents not recognized
 
Hi,
 
I'm working in a 4.5B system.  I've defined the 'Possible Agents' of a task as a
security 'Activity Group'.  When I trigger the workflow, all work item runtime
reports indicate that the proper selected agent (derived via role resolution)
has been determined from the correct pool of possible agents.  The selected
agent receives the work item in their inbox.  However, when they attempt to
execute the work item, they receive the error:
 
WL844:  Work Item xxx: User XXXX cannot reserve the work item.     (Note:  I
have been refreshing the org environment!)
 
I have found the root of the problem to be the Possible Agents definition.  If I
change the configuration from Activity Group to a General Task, the task can be
executed successfully in the Inbox.   (Not to mention that if I change the
configuration back to Activity Group - it now works, i.e. no consistency).
 
Has anyone else experienced this situation?
 
Thanks in advance.
 
Robyn Davey