Who's got da work item?????

[Svanikier, Helena]

Hi Michael
If you want the workitem to appear automatically in your inbox as well,
without having to take over the other users inbox, then you would not only
have to define the substitution, but you would also need to activate the
substituition. (Part 'Automatic forwarding' of note 74000).
 
As for the mails you would have to setup the 'autoforward' option in the
office inbox. Goto inbox --> Extras --> Automatic forwarding. Select the
button 'automatic forwarding' and enter your reciepient user.
 
I hope this answers your question.
 
Regards,
Helena
 
-----Original Message-----
From: Michael Pokraka [mailto:MPokraka at samsungsemi.co.uk]
Sent: Tuesday, December 05, 2000 12:25 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Who's got da work item?????
 
 
Helena,
Thanks for your answer, that about does it...
Quick question though, SAP seems a bit quirky in it's separation of inbox
vs. workflow - especially when you have workflows which send mails as well.
is there a simple way to substitute inbox as well as workflow items. Mainly,
I'd like the same view for inbox items as workflow (seeing my own as well as
the other user's inbox items).
It seems that the inbox substitution only lets you 'log in' to the other
mailbox... or am I missing something? (4.0b).
Thanks
Michael
 
-----Original Message-----
From: Svanikier, Helena [mailto:helena.svanikier at sap.com]
Sent: 04 December 2000 18:06
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Who's got da work item?????
 
 
Hi Michael
As for your second question:
Just setup the user you want to work with as a substite for all other users.
Check out the oss-note  74000 which explains how to do this. You can then
take over the inbox of the other users.
 
Hope this helps.
 
Regards,
 
Helena Svanikier
Workflow consultant SAP Switzerland
 
 
-----Original Message-----
From: Michael Pokraka [mailto:MPokraka at samsungsemi.co.uk]
Sent: Monday, December 04, 2000 6:49 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Who's got da work item?????
 
 
Greetings,
This one's (hopefully) very simple (SAP 4.0b):
 
How do I see who has a particular work item in their inbox??
'Selected Agents' is NOT the answer, since a forwarded item still displays
the full list of selected agents.
 
e.g. of selected agents A, B & C; agent A starts the item & forwards it on
to C. 'Selected Agents' still lists A, B, C - although only C has it in
their inbox.
 
And now for the bonus question: Is it possible to view the contents of
another's inbox? This would make life a helluvalot easier for testing and
debugging....... (no, I don't like to be logged on with 6 different test
users!)
 
As usual, any input is much welcome.
Cheers
Michael Pokraka
SAP EDI Analyst
Samsung Semiconductor Europe Ltd
Tel: +44 (0)20 8380-7050
Fax: +44 (0)20 8380-7218
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The information contained in this email may be privileged, confidential
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Electromechanics Ltd. Internet communications are not secure and
therefore Samsung Semiconductor Europe Ltd and Samsung
Electromechanics Ltd do not accept legal responsibility for the contents
of this message. If you think you have received this email in error please
notify the sender or mail "admin at samsungsemi.co.uk"  and delete any
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