[OWW-Discuss] "Contact Us" mods

[julius.lucks]

Then let's forward the feedback list to duscuss so more people see these
messages and can respond.

J

Sent from my iPhone

On Apr 7, 2008, at 10:46 AM, Austin Che <austin at csail.mit.edu> wrote:

>
>    Getting all contacts to be on the feedback list seems
>    impractical. For example, recently on the feedback list:
>    "Hi I was wondering were you purchased or harvested the algea that
>    you used in the bio reator."
>    It's impossible to determine who should even be on the feedback
>    list to answer this question. And I really don't think someone who
>    just wants to put up a protocol about algae wants to be on a list
>    that receives questions about every topic under the sun. However,
>    they probably are interested in questions related to algae
>    protocols so some way of directing those questions to them is  
> useful.
>
>> Can we get lab contacts and protocol writers etc automatically  
>> sitting
>> on the feedback list?
>>
>> Sent from my iPhone
>>
>> On Apr 7, 2008, at 9:37 AM, Austin Che <austin at csail.mit.edu> wrote:
>>
>>>
>>>   The message on the page already says to leave a message on the
>>>   talk page. It is a much lower barrier to entry to type a message
>>>   into a text box than getting an account and posting on a talk
>>>   page. The majority of messages that we have already received have
>>>   been for specific people/protocols. My feeling is that
>>>   restricting the comments to only feedback about the site will mean
>>>   we will get no feedback and those who really do have useful
>>>   feedback for labs won't give them at all.
>>>
>>>> We should also put something in the message that if they want to
>>>> leave
>>>> a message for a particular person or lab, then they can join OWW  
>>>> and
>>>> leave a message on a talk page.
>>>>
>>>> J
>>>>
>>>> On Apr 7, 2008, at 8:47 AM, "Barry Canton" <bcanton at mit.edu> wrote:
>>>>
>>>>>>  It'd be nice if the contact page could look at the referring  
>>>>>> page
>>>>>>  and based on that, "do the right thing." For example, if I'm
>>>>>>  looking at the Endy lab page, the contact form should send an
>>>>>>  email to the endy lab contact. The simplest implementation I can
>>>>>>  think of is to have a special tag people could put on pages for
>>>>>>  example, {{contact:myemail at blah}}. Labs would put it into their
>>>>>>  lab template, protocol writers would put it into their  
>>>>>> protocols,
>>>>>>  etc. The contact page extension would try to find such a tag and
>>>>>>  if it exists, send the comment email there. Otherwise, it sends
>>>>>> to
>>>>>>  the generic oww feedback address.
>>>>>
>>>>> Personally, I think it makes more sense if the behavior of the
>>>>> "Contact OWW" button is consistent across the wiki.  I think the
>>>>> proposal to make the text on the contact us page better explain  
>>>>> who
>>>>> the feedback is sent to will be sufficient.
>
> -- 
> Austin Che           <austin at csail.mit.edu>          (617)253-5899
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