[OWW-Discuss] Google Talk chatback badge
Austin Che
austin at csail.mit.edu
Tue Apr 1 20:47:09 EDT 2008
I also figured out that there's a "co-browsing" feature as part of
the live chat. It's perfect for showing people around the site for
example or demoing the wiki.
> I upgraded our openfire to the evaluation version of Openfire
> Enterprise as it provides many of the things here. For example,
> check out the web client for users:
> http://openwetware.org:9090/plugins/enterprise/sparkweb/index.jsp
>
> For guest users, they can go here:
> http://openwetware.org:9090/webchat
>
> They can click on the 'help' group and all users logged in who are
> in that group will receive a message asking if they want to take
> the question and will initiate a web chat with them.
>
> BTW, I also noticed that mozilla uses this same thing. They
> encourage Firefox users to download the Spark client and to answer
> questions that random users ask from the web
> http://support.mozilla.com/en-US/kb/Helping+with+Live+Chat
--
Austin Che <austin at csail.mit.edu> (617)253-5899
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