[Mobilepartners] iPhone email outgoing mail failure

[Andrew Yu]

Hi Peter,

We've seen similar problems from couple of users in the past, where  
the MIT Email was correctly setup using the Mobile Devices Wiki  
information (including the information for the Outgoing mail server),  
but the iPhone was not able to send out email from the MIT account.

The way we resolved the problem was to delete the MIT account and  
recreate it from scratch. This method worked in all cases, so please  
try it and let me know what happens.

The Mobile Devices Wiki's iPhone instructions can be found in the  
link below:
https://wikis.mit.edu/confluence/display/MobileDevices/iPhone

Cheers,

Andrew
________________________________
Andrew J. Yu
Mobile Devices Platform Coordinator
Information Services and Technology
Massachusetts Institute of Technology
77 Massachusetts Avenue, N42-250i
Cambridge, MA 02139-4307

Phone: 617-324-8985
Fax: 617-258-8736
Email: AndrewYu at mit.edu
http://web.mit.edu/swrt
Sent from Apple Mail




On Dec 8, 2007, at 9:43 PM, Peter Fisher wrote:

> Hello,
>
> I have a new iPhone and everything seems to work except outgoing
> mail.  I am using the iPhone's mail program and, when I try to send a
> message, it tells me there is a connection failure.  The phone set up
> from iTunes on the Mac I usually use and I checked the setting
> against those on our wiki.
>
> Are there any known issues?
>
> Peter
>
> Peter Fisher							
> Professor of Physics
> 26-541
> MIT
>
> Email: fisherp at mit.edu
> Phone: 617-253-8561
> AIM Name: fisherp at mit.edu
>
> Webpage:
> http://web.mit.edu/physics/facultyandstaff/faculty/peter_fisher.html
>
> The Fisher Files PodCast:
> http://scripts.mit.edu/~podcast/wordpress/
> 							
>
>
>
>
>
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> http://mailman.mit.edu/mailman/listinfo/mobilepartners

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