[Macpartners] Unable to use Adobe Creative Cloud to download software.

[Mark London]

Jess - Thanks, unfortunately I tried that. - Mark

On 2/23/2015 4:43 PM, Jessica A Smith wrote:
> Mark,
>
> If you have not already, follow Adobe's instructions to download and run the Adobe CC cleanup tool:
>
> https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
>
> This resolves most issues with installing the Creative Cloud suite on Macs.
>
> Jess Smith
>
>
>> On Feb 23, 2015, at 4:38 PM, Mark London <mrl at psfc.mit.edu> wrote:
>>
>> Hi - I just received a new Imac running Yosemite.  I believed I
>> correctly followed MIT's instructions to install Adobe Creative Cloud,
>> but when I start it up, and select a software to download (using the Try
>> button), it either immediately tells me that it's unable to reach an
>> Adobe Server, or it attempts to do a download, and sometimes even starts
>> to download it, and then quickly errors out with the same error
>> message.  I Googled this problem, and found other people having similar
>> issues.  None of the posted solutions work for me, and others also
>> haven't found a solution.   Someone said claimed the problem was related
>> to Yosemite.   Has anyone else had similar problems?  Thanks. - Mark
>>
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