[Macpartners] Mac Diagnostic Tool Recommendations

[Jacob Ronald]

Hi Rocklyn,

I work in the IS&T Service center and am primarily a Macintosh Technician for the shop. To save effort and frustration I would recommend bringing the system in for complete diagnostics using the Apple Service Diagnostics available to service providers. We would also review the system's logs to see if there is anything that would point to the issue. The range of problems that could create an unresponsive system is vast, so a better recommendation would be difficult without the information John Hawkinson requested or a thorough examination of the system.

If you would like to proceed with the Service Center, give us a call at: 617-253-0815. Our diagnostic services are no charge, whether or not its under warranty. 

Jake Ronald
IS&T Service Center
(617)253-0815
ACMT, ACTC 10.7/10.8

On Apr 1, 2013, at 12:59 PM, "Rocklyn E. Clarke Sr." <rclarke at MIT.EDU>
 wrote:

> Hello,
> 
> I'm interested in general recommendations for Mac diagnostic tools.
> 
> I have a MacBook Pro running MacOS 10.8.3 and I find that at least once a week my system becomes unresponsive and I need to reboot after which I go into recovery mode and run disk utility to repair the drive.  Disk Utility finds something to repair at least 50% of the time.
> 
> I'm currently considering the following:
> 
> 	- Micromat TechTool Pro or TechTool Protogo
> 	- Micromat Checkmate
> 	- Alsoft DiskWarrior
> 	- Prosoft Drive Genius
> 	- Titanium Software Onyx
> 
> Any thoughts?  Any gotchas?
> 
> Rocklyn_______________________________________________
> Macpartners mailing list
> Macpartners at mit.edu
> http://mailman.mit.edu/mailman/listinfo/macpartners