[Macpartners] Mac OS X 10.7.x & the 2 Exchange environments

[Mark J Pearrow]

Hi Carolyn,

I've had very similar, if not identical, issues, and I think the issue is actually a UI bug in Mail.app. Here's how to tell:

1) Read, move, or delete a message. 
2) Verify the annoying behavior, i.e., the message still shows up in your inbox.
3) Click on a different mailbox, i.e. Drafts or Trash, then click on Inbox again.
4) Does the message still appear? If not, you're experiencing a bug I have seen reported numerous times and that will hopefully be fixed in an update to Mail.app.

If not, there might be something deeper causing the issue, but I have found it to be a UI issue in my case. Your config looks just like mine, btw.

I also go nuts with the way the UI fails to behave when dragging messages into an archive folder or multiple-selecting messages. iCal integration also seems to suffer random fits of pique, too, but I haven't been able to find a common thread to these issues.

Unfortunately, those of us who switched to Lion during the Exchange migration get to deal with debugging two sets of changing variables :) It would be interesting to hear from other macpartners who use Mail.app with non-exchange accounts - do you have similar issues? 

mjp







On Nov 2, 2011, at 2:24 PM, Carolyn A Fuller wrote:

> Hi all,
> 
> On Oct 14, I did a fresh install of OS X 10.7 on my laptop. This was the Friday after IS&T starting running two Exchange environments. My Lion Mail.app client is set up with the recommended configuration (legacy.exchange.mit.edu see attached snapshot).
> 
> Currently Mail.app on this laptop is just about unusable for me. I must read and then delete or move email 3 or 4 times before it is actually read, moved or deleted!
> 
> So today, I started using a Snow Leopard machine to read, move and delete email. This is working just great except for the fact that some but not all of my read and then moved or deleted email is still showing up on my laptop as unread email. What appears in Outlook WebApp confirms Snow Leopard is working and that it is the Lion Mail.app that is screwed up.
> 
> I am pretty sure this must have something to do with the fact that IS&T is running two Exchange environments. 
> 
> HELP! Is anyone else experiencing these issues and when will this behavior resolve itself? I'm going nuts!
> 
> Thanks,
> 
> Carolyn
> 
> <PastedGraphic-1.tiff>
> 
> ---------------------
> Carolyn Fuller   
> Senior Analyst/ Programmer          
> Information Services and Technology                                                  
> Massachusetts Institute of Technology 
> Room W92-215A
> Cambridge, MA 02139  
> (617) 253-6213                       
> http://fuller.mit.edu/
> 
> 
> 
> 
> <ATT00001..c>

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