[Macpartners] ARD reporting clients as "Offline"

[Duncan S Kincaid]

yup, i am with brian.
have lived with this behavior for years.
(i think ever since apple enabled 'screenshring' in leopard?)

firewalls can be ruled out in my case.

dk

On Dec 28, 2011, at 4:54 PM, Brian Bulmer wrote:

> I know this sounds like a cop out, but I've had that issue for some time now, and just learned to live with it.
> I think it has something to do with the firewall possibly, because not all of mine are like this, but most of my servers are listed as offline, and I just know that they are online, establish the remote control, and then they are listed as "Online" and in the Finder, etc.
> 
> Misery loves company.....    ;)
> 
> Brian Bulmer
> Distributed IT Resources (DITR)
> Information Services and Technology, MIT
> Office: (617) 253-2163
> bbulmer at mit.edu  
> http://ist.mit.edu/about/org/ditr
> _______________________________________
> Please note:  MIT IS&T staff will NEVER ask you for your password, nor any email requesting your password information.  Please ignore any email messages that claim to require you to provide such information.
> 
> On Dec 28, 2011, at 3:20 PM, Jeffrey Pearlin wrote:
> 
>> Is anyone else experiencing the following:
>> 
>> Several of our machines are reporting their status as "Offline" even though I can screen control the "Offline" computers (which are very much online).  As a result of this offline status, I am unable to install packages to the machines via ARD.  I can temporarily perform remote installs by removing an offline machine and re-adding it in ARD, but only long enough to perform one very quick package push.  
>> 
>> One machine of primary concern is running 10.6.8 and ARD 3.5.1 from a static IP address.
>> 
>> Is there some trick to getting ARD to accurately determine the status of the machine so I can install the necessary software?
>> 
>> Jeffrey Pearlin
>> Systems Administrator
>> Foreign Languages & Literatures
>> Massachusetts Institute of Technology
>> 77 Massachusetts Avenue
>> 14N-329B
>> Cambridge, MA 02139
>> 
>> Tel:  (617) 253-9776
>> Fax: (617) 258-6189
>> pearlin at mit.edu
>> 
>> 
>> 
>> 
>> 
>> 
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