[Macpartners] TSM restores files that can't be seen, except via a terminal window.

[John Canfield]

That sure sounds strange, Mark.

Did you try copying the files you restored to the G5 (that were visible there) over to the Intel Mac?

Is there something unusual about the file/folder names? Do the create/modify/opened dates, etc. appear to be valid?

You mentioned Word and Powerpoint. Are the missing files all MSOffice related?

Have you asked DiskUtility what it thinks of the volume?

Perhaps someone else will have better suggestions.

John-Elmer

On Apr 27, 2010, at 7:22 PM, Mark London wrote:

> Hi - I had an intel mac die due to a power outage, so I attempted to 
> restore the person's files using the latest version of TSM.  Some of the 
> restored files and folders were missing, but I could see them via 
> terminal window, using the ls command.   The ownership and permissions 
> for the unviewable files and folders were exactly the same as those that 
> were viewable, when using that command.  I tried the restore both on an 
> intel mac running 10.6, and aG4 running 10.5, with the same result.
> 
> On the other hand, I then tried restoring the files on a G5 mac that was 
> still running 10.3 and an old version of TSM, and it WAS able to restore 
> the files and folders so that they could be seen.  Does anyone have any 
> recommendations of what could be wrong?
> 
> I did download an application that makes invisible mac files visible, 
> but that application did not recognize those files as being invisible.
> 
> Applications like Word and Powerpoint do not see the files or folders 
> either.
> 
> Thanks for any suggestions. - Mark
> 
> 
> 
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