[Macpartners] Problem with Office 2008

[Deb Bowser]

Hi Jen:

A few others including Jim from your department have also reported  
this problem and we are trying to isolate it.   Because the media  
being used is part of our Campus Agreement with Microsoft, it is of a  
sensitive nature and am placing this in our queue for analysis and  
troubleshooting.    I will send email to you under separate cover.  If  
anyone else on the list is also experiencing issues of this nature,  
please send email to swrt at mit.edu which will generate a ticket and we  
will respond.

Regards,
Deb Bowser
Team Leader - Software Release Team
Client Support Services
Information Services and Technology
Massachusetts Institute of Technology
N42-250K
Cambridge, MA 02139
617-253-3879
bowser at mit.edu

IS&T staff will *NEVER* send you email requesting your password  
information. Please ignore any email messages that claim to require  
you to provide such information.
-----------------------------





On Sep 25, 2008, at 2:08 PM, Jenn Morris wrote:

> Hi -
>
> I've been using Office 2008 for a while now and just had a problem
> today where when I disconnected my laptop from ethernet and went onto
> wireless while Excel and Word were open. I got a warning that Office
> was already in use by another user and it stated the user's name. It
> happens to be someone I know that is in the same building as me.
>
> I had to force quit both applications because I wasn't getting any
> response. When I restarted Word a message popped up saying the same
> other user was using Word and I couldn't.
>
> I used the MIT Office 2008 installer.
>
> Has anyone else ever seen this problem?
>
> Jenn Morris
> Digital Imaging Supervisor & Technology Consultant
> MIT Libraries Document Services
> 617.253.7286
> j_morris at mit.edu
>
>
>
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> http://mailman.mit.edu/mailman/listinfo/macpartners

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