<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi Jen:<div><br></div><div>A few others including Jim from your department have also reported this problem and we are trying to isolate it. Because the media being used is part of our Campus Agreement with Microsoft, it is of a sensitive nature and am placing this in our queue for analysis and troubleshooting. I will send email to you under separate cover. If anyone else on the list is also experiencing issues of this nature, please send email to <a href="mailto:swrt@mit.edu">swrt@mit.edu</a> which will generate a ticket and we will respond.<br><div> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><br class="Apple-interchange-newline">Regards,</div><div>Deb Bowser<br>Team Leader - Software Release Team<br>Client Support Services<br>Information Services and Technology<br>Massachusetts Institute of Technology<br>N42-250K<br>Cambridge, MA 02139<br>617-253-3879<br><a href="mailto:bowser@mit.edu">bowser@mit.edu</a></div><div><br></div><div><div>IS&T staff will *NEVER* send you email requesting your password information. Please ignore any email messages that claim to require you to provide such information.</div><div>-----------------------------</div></div><div><br></div><div><br></div></div></span><br class="Apple-interchange-newline"></span><br class="Apple-interchange-newline"></div></span> </div><br><div><div>On Sep 25, 2008, at 2:08 PM, Jenn Morris wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div>Hi -<br><br>I've been using Office 2008 for a while now and just had a problem <br>today where when I disconnected my laptop from ethernet and went onto <br>wireless while Excel and Word were open. I got a warning that Office <br>was already in use by another user and it stated the user's name. It <br>happens to be someone I know that is in the same building as me.<br><br>I had to force quit both applications because I wasn't getting any <br>response. When I restarted Word a message popped up saying the same <br>other user was using Word and I couldn't.<br><br>I used the MIT Office 2008 installer.<br><br>Has anyone else ever seen this problem?<br><br>Jenn Morris<br>Digital Imaging Supervisor & Technology Consultant<br>MIT Libraries Document Services<br>617.253.7286<br><a href="mailto:j_morris@mit.edu">j_morris@mit.edu</a><br><br><br><br>_______________________________________________<br>Macpartners mailing list<br>Macpartners@mit.edu<br>http://mailman.mit.edu/mailman/listinfo/macpartners<br></div></blockquote></div><br></div></body></html>