[Macpartners] OS X printing problem

[Erica Beade]

Hi,

We've been having chronic problems printing to a networked HP 
LaserJet 4200n from various Mac OS X machines, and I'm wondering if 
anyone has had similar problems. The upgrade to 10.3 fixed the 
problem for all but one machine (but of course it's the boss's 
machine. )

What happens is that the printer gets "hung up" on jobs sent from 
this computer, doesn't print the job, but won't print anything else 
either. The sender name and the file name flash on the printer 
display alternating with a "Data Received" message.  Sometimes 
pressing "Cancel Job" fixes it, but usually the printer has to be 
rebooted, and occasionally the computer as well.

We are using LPR printing, via fiber.mit.edu. I've tried the Help 
Desk and various other resources, including a call to HP, but have 
found no solution. Any help would be greatly appreciated!

Thanks,

Erica
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Erica N. Beade
Administrative Assistant
Baker Lab - Department of Biology
Massachusetts Institute of Technology
77 Massachusetts Ave., 68-523
Cambridge, MA 02139

617-452-3083 (phone)
617-252-1852 (fax)