[Macpartners] Re: Macpartners Digest, Vol 4, Issue 4

Ethan Signer signer at MIT.EDU
Sat Sep 6 14:31:40 EDT 2003


Al,

Neither repair permissions nor reinstalling OS X took away the 
problem, even networkiz-ing the printer won't work because the 
printer is too old to have a USB port.

So, thanks to all, but it looks like I'll be biting the bullet.

Ethan


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>Today's Topics:
>
>    1. Re: Macpartners Digest, Vol 4, Issue 3 (Ethan Signer)
>    2. RE: Re: Macpartners Digest, Vol 4, Issue 3 (smyser)
>    3. Re: OS X & appletalk (Albert Willis)
>    4. training Mac technicians (Amy Weiner)
>
>
>----------------------------------------------------------------------
>
>Date: Fri, 5 Sep 2003 12:16:58 -0400
>From: Ethan Signer <signer at MIT.EDU>
>To: macpartners at MIT.EDU
>Subject: [Macpartners] Re: Macpartners Digest, Vol 4, Issue 3
>Message-ID: <p0523010dbb7e675e4eba@[10.0.1.8]>
>In-Reply-To: <200309051600.h85G0Lk1018602 at pch.mit.edu>
>References: <200309051600.h85G0Lk1018602 at pch.mit.edu>
>Content-Type: text/plain; charset="us-ascii" ; format="flowed"
>MIME-Version: 1.0
>Precedence: list
>Message: 1
>
>never got a case number, yesterday I chatted with someone at the Desk
>about the problem and Apple's suggested solution, he concurred with
>Apple but didn't give me a number
>
>I also heard about LPR printing and spoke with someone about that and
>got case number 424043 - in my setup, an AirPort base station (with
>which the 3 laptops are communicating) and a non-network-able printer
>(HP Laserjet 5M) are both connected to a D-link switch (which then
>goes to a DSL line) - AppleTalk can let any of the computers talk to
>the printer but since the workaround is a big nuisance, would it be
>possible to set up printing via LPR (and if so, how)?
>
>thanks
>
>
>>Send Macpartners mailing list submissions to
>>	macpartners at mit.edu
>>
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>>	macpartners-request at mit.edu
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>>
>>
>>Today's Topics:
>>
>>     1. Re: OS X & appletalk (Nate Herzog)
>>
>>
>>----------------------------------------------------------------------
>>
>>Date: Thu, 4 Sep 2003 14:20:46 -0400
>>From: Nate Herzog <z0g at MIT.EDU>
>>To: Ethan Signer <signer at MIT.EDU>
>>Cc: macpartners at MIT.EDU
>>Subject: Re: [Macpartners] OS X & appletalk
>>Message-ID: <80BB5BCE-DF04-11D7-AC07-000393C7E904 at mit.edu>
>>In-Reply-To: <p05200f09bb7cfb496e64@[10.0.1.10]>
>>Content-Type: text/plain; charset=US-ASCII; format=flowed
>>MIME-Version: 1.0 (Apple Message framework v552)
>>Content-Transfer-Encoding: 7bit
>>Precedence: list
>>Message: 1
>>
>>Ethan:
>>
>>Do you remember what case number referenced this problem? I've been
>>looking over all your cases filed regarding OS X problems, and I can't
>>find one that refers to the symptoms you mentioned. Was it filed under
>>a different email address, perhaps?
>>
>>Respectfully,
>>
>>Nate Herzog
>>Computing Help Desk
>>On Thursday, September 4, 2003, at 11:02 AM, Ethan Signer wrote:
>>
>>>   A major problem for which both AppleCare and the Computing Help Desk
>>>   were (after 6 weeks) unable to find a solution:
>>>
>>>   1. A G4 PowerBook, bought in March 2001 with OS 9.1 and then
>>>   successively upgraded to OS 9.2.2 and OS 10.2.6, is unable (i.e.
>>>   refuses) to open AppleTalk in OS X. AppleTalk will not open in Classic
>>>   either, though it will open if the machine is booted in OS 9.2.2. As a
>>>   workaround, I can open AppleTalk in OS 10.2.6 by typing a command in
>  >>  Terminal (sudo appletalk -u en1) and, if Classic is running at the
>>>   time, restarting Classic (i.e. if Classic is running the Terminal
>>>   command isn't enough); I also have to redo this workaround if the
>>>   computer goes to sleep and then wakes up again, and I also have to
>>>   redo the workaround occasionally for no apparent reason.
>>>
>>>   2. A (graphite) iBook, also bought in March 2001 with OS 9.1 and then
>>>   successively upgraded to OS 9.2.2 and OS 10.2.6, has no problem
>>>   whatever opening AppleTalk.
>>>
>>>   3. An (opaque) iBook, bought this Spring with OS 9.2.2 and OS 10.1 and
>>>   then upgraded to OS 10.2.6, has the same AppleTalk problem as the G4
>>>   PowerBook (#1 above).
>>>
>>>   Apple says the system must be corrupted and I should wipe everything
>>>   completely and reinstall, which I am understandably reluctant to do.
>>>   But I find it surprising that 2 out of 3 computers should have
>>>   developed this corruption, and that two computers set up the same
>>>   (except for the PowerBook being G4 and the iBook being G3) should
>>>   behave so differently.
>>>
>>>   I need AppleTalk to communicate with the LaserJet that all 3 computers
>>>   depend on (through AirPort) - any suggestions for correcting this
>>>   problem besides a complete reinstall?
>>>
>>>   Thanks
>>>   Ethan
>>>
>>>
>>>
>>>   --
>>>   Ethan R. Signer, PhD
>>>   Professor of Biology Emeritus, MIT
>>>   Executive Director, The High Q Foundation
>>>   195 Hudson Street Suite 2B
>>>   New York, NY 10013-1895
>>>   tel 212/219-0347
>>>   fax 212/219-9554
>>   > signer at mit.edu
>>>   _______________________________________________
>>>   Macpartners mailing list
>>>   Macpartners at mit.edu
>>>   http://mailman.mit.edu/mailman/listinfo/macpartners
>>
>>------------------------------
>>
>>_______________________________________________
>>Macpartners mailing list
>>Macpartners at mit.edu
>>http://mailman.mit.edu/mailman/listinfo/macpartners
>>
>>
>>End of Macpartners Digest, Vol 4, Issue 3
>>*****************************************
>
>
>--
>Ethan R. Signer, PhD
>Professor of Biology Emeritus, MIT
>Executive Director, The High Q Foundation
>195 Hudson Street Suite 2B
>New York, NY 10013-1895
>tel 212/219-0347
>fax 212/219-9554
>signer at mit.edu
>------------------------------
>
>Date: Fri, 5 Sep 2003 13:36:24 -0400
>From: "smyser" <smyser at MIT.EDU>
>To: "'Ethan Signer'" <signer at MIT.EDU>, <macpartners at MIT.EDU>
>Subject: RE: [Macpartners] Re: Macpartners Digest, Vol 4, Issue 3
>Message-ID: <002101c373d4$3a82af90$20029812 at soprclar>
>In-Reply-To: <p0523010dbb7e675e4eba@[10.0.1.8]>
>Content-Type: text/plain;
>	charset="us-ascii"
>MIME-Version: 1.0
>Content-Transfer-Encoding: 7bit
>Precedence: list
>Reply-To: smyser at MIT.EDU
>Message: 2
>
>Strikes me that the best thing to do is network-ize the printer.  You can
>get an external HP JetDirect interface for $150-250 at Gov.Connection.
>These boxes provide an LPD interface to which Klpr can certainly talk.
>
>- Rob
>
>----------------
>Rob Smyser, Support Planning/R&D, MIT Information Systems, N42-250d
>77 Massachusetts Ave, Cambridge, MA 02139
>smyser at mit.edu 617.253.1358 http://web.mit.edu/smyser
>
>
>
>-----Original Message-----
>From: macpartners-bounces at MIT.EDU [mailto:macpartners-bounces at MIT.EDU] On
>Behalf Of Ethan Signer
>Sent: Friday, September 05, 2003 12:17 PM
>To: macpartners at mit.edu
>Subject: [Macpartners] Re: Macpartners Digest, Vol 4, Issue 3
>
>
>never got a case number, yesterday I chatted with someone at the Desk
>about the problem and Apple's suggested solution, he concurred with
>Apple but didn't give me a number
>
>I also heard about LPR printing and spoke with someone about that and
>got case number 424043 - in my setup, an AirPort base station (with
>which the 3 laptops are communicating) and a non-network-able printer
>(HP Laserjet 5M) are both connected to a D-link switch (which then
>goes to a DSL line) - AppleTalk can let any of the computers talk to
>the printer but since the workaround is a big nuisance, would it be
>possible to set up printing via LPR (and if so, how)?
>
>thanks
>
>
>>Send Macpartners mailing list submissions to
>>	macpartners at mit.edu
>>
>>To subscribe or unsubscribe via the World Wide Web, visit
>  >	http://mailman.mit.edu/mailman/listinfo/macpartners
>>or, via email, send a message with subject or body 'help' to
>>	macpartners-request at mit.edu
>>
>>You can reach the person managing the list at
>>	macpartners-owner at mit.edu
>>
>>When replying, please edit your Subject line so it is more specific
>>than "Re: Contents of Macpartners digest..."
>>
>>
>>Today's Topics:
>>
>>     1. Re: OS X & appletalk (Nate Herzog)
>>
>>
>>----------------------------------------------------------------------
>>
>>Date: Thu, 4 Sep 2003 14:20:46 -0400
>>From: Nate Herzog <z0g at MIT.EDU>
>>To: Ethan Signer <signer at MIT.EDU>
>>Cc: macpartners at MIT.EDU
>>Subject: Re: [Macpartners] OS X & appletalk
>>Message-ID: <80BB5BCE-DF04-11D7-AC07-000393C7E904 at mit.edu>
>>In-Reply-To: <p05200f09bb7cfb496e64@[10.0.1.10]>
>>Content-Type: text/plain; charset=US-ASCII; format=flowed
>>MIME-Version: 1.0 (Apple Message framework v552)
>>Content-Transfer-Encoding: 7bit
>>Precedence: list
>>Message: 1
>>
>>Ethan:
>>
>>Do you remember what case number referenced this problem? I've been
>>looking over all your cases filed regarding OS X problems, and I can't
>>find one that refers to the symptoms you mentioned. Was it filed under
>>a different email address, perhaps?
>>
>>Respectfully,
>>
>>Nate Herzog
>>Computing Help Desk
>>On Thursday, September 4, 2003, at 11:02 AM, Ethan Signer wrote:
>>
>>>   A major problem for which both AppleCare and the Computing Help Desk 
>>>  were (after 6 weeks) unable to find a solution:
>>>
>>>   1. A G4 PowerBook, bought in March 2001 with OS 9.1 and then 
>>>  successively upgraded to OS 9.2.2 and OS 10.2.6, is unable (i.e.
>>>   refuses) to open AppleTalk in OS X. AppleTalk will not open in
>>>  Classic  either, though it will open if the machine is booted in OS
>>>  9.2.2. As a  workaround, I can open AppleTalk in OS 10.2.6 by typing
>>>  a command in  Terminal (sudo appletalk -u en1) and, if Classic is
>>>  running at the  time, restarting Classic (i.e. if Classic is running
>>>  the Terminal  command isn't enough); I also have to redo this
>>>  workaround if the  computer goes to sleep and then wakes up again,
>>>  and I also have to  redo the workaround occasionally for no apparent
>>>  reason.
>>>
>>>   2. A (graphite) iBook, also bought in March 2001 with OS 9.1 and
>>>  then  successively upgraded to OS 9.2.2 and OS 10.2.6, has no problem 
>>>  whatever opening AppleTalk.
>>>
>>>   3. An (opaque) iBook, bought this Spring with OS 9.2.2 and OS 10.1
>>>  and  then upgraded to OS 10.2.6, has the same AppleTalk problem as
>>>  the G4  PowerBook (#1 above).
>>>
>>>   Apple says the system must be corrupted and I should wipe everything 
>>>  completely and reinstall, which I am understandably reluctant to do. 
>>>  But I find it surprising that 2 out of 3 computers should have 
>>>  developed this corruption, and that two computers set up the same 
>>>  (except for the PowerBook being G4 and the iBook being G3) should 
>>>  behave so differently.
>>>
>>>   I need AppleTalk to communicate with the LaserJet that all 3
>>>  computers  depend on (through AirPort) - any suggestions for
>>>  correcting this  problem besides a complete reinstall?
>>>
>>>   Thanks
>>>   Ethan
>>>
>>>
>>>
>>>   --
>>>   Ethan R. Signer, PhD
>>>   Professor of Biology Emeritus, MIT
>>>   Executive Director, The High Q Foundation
>>>   195 Hudson Street Suite 2B
>>>   New York, NY 10013-1895
>>>   tel 212/219-0347
>>>   fax 212/219-9554
>>   > signer at mit.edu
>>>   _______________________________________________
>>>   Macpartners mailing list
>>>   Macpartners at mit.edu 
>>>  http://mailman.mit.edu/mailman/listinfo/macpartners
>>
>>------------------------------
>>
>>_______________________________________________
>>Macpartners mailing list
>>Macpartners at mit.edu http://mailman.mit.edu/mailman/listinfo/macpartners
>>
>>
>>End of Macpartners Digest, Vol 4, Issue 3
>>*****************************************
>
>
>--
>Ethan R. Signer, PhD
>Professor of Biology Emeritus, MIT
>Executive Director, The High Q Foundation
>195 Hudson Street Suite 2B
>New York, NY 10013-1895
>tel 212/219-0347
>fax 212/219-9554
>signer at mit.edu
>_______________________________________________
>Macpartners mailing list
>Macpartners at mit.edu http://mailman.mit.edu/mailman/listinfo/macpartners
>
>------------------------------
>
>Date: Fri, 5 Sep 2003 16:54:02 -0400
>From: Albert Willis <awillis at MIT.EDU>
>To: macpartners at MIT.EDU
>Subject: Re: [Macpartners] OS X & appletalk
>Message-ID: <143823E4-DFE3-11D7-BEBC-00039312013E at mit.edu>
>In-Reply-To: <p05200f09bb7cfb496e64@[10.0.1.10]>
>Content-Type: text/plain; charset=US-ASCII; format=flowed
>MIME-Version: 1.0 (Apple Message framework v552)
>Content-Transfer-Encoding: 7bit
>Precedence: list
>Message: 3
>
>
>On Thursday, September 4, 2003, at 11:02  AM, Ethan Signer wrote:
>
>>  A major problem for which both AppleCare and the Computing Help Desk
>>  were (after 6 weeks) unable to find a solution:
>>
>>  1. A G4 PowerBook, bought in March 2001 with OS 9.1 and then
>>  successively upgraded to OS 9.2.2 and OS 10.2.6, is unable (i.e.
>>  refuses) to open AppleTalk in OS X. AppleTalk will not open in Classic
>>  either, though it will open if the machine is booted in OS 9.2.2. As a
>>  workaround, I can open AppleTalk in OS 10.2.6 by typing a command in
>>  Terminal (sudo appletalk -u en1) and, if Classic is running at the
>>  time, restarting Classic (i.e. if Classic is running the Terminal
>>  command isn't enough); I also have to redo this workaround if the
>>  computer goes to sleep and then wakes up again, and I also have to
>>  redo the workaround occasionally for no apparent reason.
>
>The first thing that I tell people to do when Mac OS X starts to act
>funny is to launch Disk Utility and run repair permissions. You'd be
>amazed at how many problems this solves.
>
>>
>>  2. A (graphite) iBook, also bought in March 2001 with OS 9.1 and then
>>  successively upgraded to OS 9.2.2 and OS 10.2.6, has no problem
>>  whatever opening AppleTalk.
>>
>>  3. An (opaque) iBook, bought this Spring with OS 9.2.2 and OS 10.1 and
>>  then upgraded to OS 10.2.6, has the same AppleTalk problem as the G4
>>  PowerBook (#1 above).
>
>I'd run repair permissions (see above).
>
>>
>>  Apple says the system must be corrupted and I should wipe everything
>>  completely and reinstall, which I am understandably reluctant to do.
>>  But I find it surprising that 2 out of 3 computers should have
>>  developed this corruption, and that two computers set up the same
>>  (except for the PowerBook being G4 and the iBook being G3) should
>>  behave so differently.
>>
>>  I need AppleTalk to communicate with the LaserJet that all 3 computers
>>  depend on (through AirPort) - any suggestions for correcting this
>>  problem besides a complete reinstall?
>
>Instead of doing a format and reinstall, you can do an Archive and
>Install--essentially a clean install of Mac OS X. Boot your Mac OS X
>10.2 install CD and choose this option. Be sure to preserve accounts
>and network settings. This disables the current install, archives it,
>and installs a new version of Mac OS X. Once you have that up and
>running, use the Software Update preference panel to get all of the
>security patches and operating system updates.
>
>Let us know how it turns out.
>
>
>>  Thanks
>>  Ethan
>>
>
>    -- Al
>
>
>---
>Albert Willis
>Macintosh Platform Coordinator
>Software Release Team
>MIT Information Systems
>
>------------------------------
>
>Date: Fri, 5 Sep 2003 17:27:10 -0400
>From: "Amy Weiner" <weiner at wi.mit.edu>
>To: macpartners at mit.edu
>Subject: [Macpartners] training Mac technicians
>Message-ID: <B557D4B4-DFE7-11D7-8D03-0003938CAB74 at wi.mit.edu>
>Content-Type: text/plain; charset=US-ASCII; format=flowed
>MIME-Version: 1.0 (Apple Message framework v552)
>Content-Transfer-Encoding: 7bit
>Precedence: list
>Message: 4
>
>We have some technicians who are savvy with Windows OS, but who need to
>move beyond user or power-user status on the Mac OS.
>
>I am aware of the classes offered by Apple Computer, but I'm also
>curious about offerings from other training companies (particularly if
>they are within 100 miles of Boston).
>
>I'm hoping some of you may have experience or relevant knowledge about
>the options that you'd be willing to share.  If you want to reply to me
>directly, I'll be happy to summarize and post info to the group.
>
>Amy Weiner
>IT Support Analyst
>Whitehead Institute
>weiner @ wi.mit.edu
>
>------------------------------
>
>_______________________________________________
>Macpartners mailing list
>Macpartners at mit.edu
>http://mailman.mit.edu/mailman/listinfo/macpartners
>
>
>End of Macpartners Digest, Vol 4, Issue 4
>*****************************************


-- 
Ethan R. Signer, PhD
Professor of Biology Emeritus, MIT
Executive Director, The High Q Foundation
195 Hudson Street Suite 2B
New York, NY 10013-1895
tel 212/219-0347
fax 212/219-9554
signer at mit.edu


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