[Macpartners] Virex 7.2.1 fails to eUpdate

[Helen Rose]

At 14:47 -0400 2003-09-02, Felix Kreisel wrote:
>Scenario for two Macs both running 10.2.6, one a G3, one a G4.
>
>Start Virex 7.2 brand new program, just installed with a DAT file 
>dating back to April 16, 2003.
>Click the eUpdate button.
>There is a prompt for Administrator password. I type it in.
>The barbershop tube begins to rotate as Virex reaches out to the NAI 
>site for its new DAT file.
>Then a minute later an error message pops up: "Virex is unable to 
>install the eUpdate. A problem has prevented the eUpdate from 
>installing. Please try again later."
>
>When I try again later the same thing happens: prompt for a 
>password, then a lengthy download, and unable to install.
>
>By the way, I just tried to eUpdate on my own Mac, which had a DAT 
>file from Aug. 13, 2003. This time the eUpdate worked fine and 
>installed the latest file.

Earlier today I was unable to connect via eUpdate, but a manual 
download worked. A coworker was able to use eUpdate. Both machines 
are dual G4s with 10.2.6

--Helen