[Macpartners] OS X problem

[Aran M. Parillo]

Hi Phyllis,

I have found that mozilla (which shares code w/netscape 7) profiles 
will get corrupt every so often and the result is similar.

If you like, try this, with Netscape closed, try and track down the 
profile for this user (home/library/netscape/user/[here]) and 
move/rename it temporarily.

Start up netscape and have it create a new profile and hit a few 
websites.  If it's working, close it, copy the users bookmarks from 
the renamed profile and start it up again.  You'll probably have to 
have them put certificates back on and you may lose your history.

BTW: I may have my directories incorrect as I don't use netscape... 
but my mozilla profile is indeed home/library/mozilla/user/[here] .

Good luck,
Aran

>I have a user who is running OS X.  She has been using Netscape 4 
>because v.6 and 7 do not work.  I installed Netscape 7 twice, with 
>no success.  What happens is that Netscape opens up and sees all of 
>her old bookmarks, but will not actually open up any page.  It 
>appears to go to whatever url you ask, but no window ever opens up. 
>The history will list all the places you tried to visit.
>
>Any ideas as to why Netscape will not open any window?
>
>Thanks,
>
>phyllis
>--
>
>
>
>	Phyllis Collymore
>	MIT Department of Aeronautics & Astronautics
>	33-214D
>	77 Massachusetts Avenue
>	Cambridge, MA   02139
>
>	pcollymo at mit.edu
>	617-253-0946 phone
>	617-480-7481 cell phone
>	617-253-4002 fax
>
>	http://web.mit.edu/aeroastro/www/
>
>
>
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