[Macinsloan] mac printers

[John Harthorne]

It is not possible to print from macs at the moment, except of course  
via Virtual PC. The print servers were changed in November to prevent  
IP printing.

I complained and was told that they would only support printing via  
Pcounter. So, I found a way to print via Pcounter with macs, but it  
requires server-side changes. I requested the changes, and have  
contacted support several times, but haven't gotten anywhere. The  
last I inquired, about 2 weeks ago, I was told to contact the director.

I hadn't done so yet, but your email acts as a good reminder, and I  
will do it now. I'll keep you all informed.

FTR, here is the email I sent them in November:

--------------------------------------
	From: 	  jharthorne at sloan.mit.edu
	Subject: 	Enabling Mac support for Pcounter
	Date: 	November 29, 2005 5:27:09 PM EST
	To: 	  StudentSupport at sloan.mit.edu

Dear support staff:

I am writing to request that STS reconfigure Pcounter to enable  
printing by Mac users at Sloan.

I understand that STS doesn't officially support mac users. In an  
attempt to minimize the intrusion of mac-user related support  
questions, we created an ad hoc mailman list to self-support and help  
each other achieve the perfect configuration (macinsloan). By  
collaborating with each other, we were able to solve all possible  
issues, and had become entirely self-sufficient ... until recently.  
Recent changes to the printers have rendered it impossible for us to  
print on anything but the Athena printers in the basement.

We fully recognize the need for STS to ensure that students pay for  
the use of printers, and therefore understand the motivation behind  
these recent configuration changes. In fact, we have done some  
research and have determined that it is actually possible to  
configure Pcounter to allow printing by mac users while ensuring that  
printing is tracked and billed accordingly. It should not require  
significant time investment by STS to enable this configuration, and  
should not affect other users in any way whatsoever.

I have attached a PDF file clarifying how this works, and I would  
greatly appreciate it if you would review the document and consider  
applying the appropriate configuration. I will be happy to take  
responsibility for clarifying the system to mac users (via  
macinsloan), and will be happy to be the point person for any and all  
questions they may have. Also, if you need someone to test the  
configuration, I am happy to be the guinea pig.

Thank you,

John Harthorne
Macinsloan Moderator

P.S. I originally found the PDF file here:
http://www.andtechnologies.com/support/Mac-Windows-install.pdf

________________
John Harthorne
MBA Candidate, Class of 2007
MIT Sloan School of Management
Cell: 617.894.3425
jharthorne at sloan.mit.edu





--------------------------------------
________________
John Harthorne
MBA Candidate, Class of 2007
MIT Sloan School of Management
Cell: 617.894.3425
jharthorne at sloan.mit.edu



On Mar 8, 2006, at 5:15 PM, Nick Hofmeister wrote:

> Hey - have you been able get the printers to work lately? It seems
> like some settings have changed...
>
> -Nick
> _______________________________________________
> Macinsloan mailing list
> Macinsloan at mit.edu
> http://mailman.mit.edu/mailman/listinfo/macinsloan

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