[ecco-support] [EXTERNAL] error when trying to access ECCO drive

[Wang, Ou (US 321D)]

Hi Hyoeun,

ECCO Drive is now back online following the migration to the new machine.

Please let us know if you encounter any issues accessing it.

Best regards,
Ou

From: ecco-support <ecco-support-bounces at mit.edu> on behalf of Hyoeun Shim <hyoeun.shim.th at dartmouth.edu>
Date: Wednesday, March 25, 2026 at 5:10 AM
To: ecco-support at mit.edu <ecco-support at mit.edu>
Subject: [EXTERNAL] [ecco-support] error when trying to access ECCO drive

Hello, my name is Hyoeun Shim, and I'm currently a PhD student at Dartmouth College. I have been using the dataset provided in ECCO drive for a while (https://ecco.jpl.nasa.gov/drive/files/ECCO2/High_res_PIG/ASE_Poinelli2025 ),  but now I got an error message (attached to this email) and am not able to download the data.

Would you be able to let me know why this happens and how I can use the data again?

Sincerely
Hyoeun
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