[Dspace-general] ICAL-2009 Pre Conference Tutorial on Virtual Referencing

[Rajesh Singh]

International Conference on Academic Libraries (ICAL-2009) 
5th to 8th October, 2009 
Delhi University Library System, University of Delhi 
Delhi, INDIA 
  
Pre Conference Tutorial on Virtual Referencing 
5th October, 2009 
  
While the world is moving in a collaborative spirit, the libraries and their resources lead this movement with what we generally term as ‘CONSORTIUM’. The library world has been experiencing a sea change under consortium in terms of subscription of e-resources, collaboration in spreading the scholarly communication through OPEN ARCHIVE INITIATIVE, collaboration in the development of Open Source Software solutions etc. We are now heading towards library service for global community through VIRTUAL REFERENCING with a mix of traditional system of reference service and the ICT tools. 
The Internet has radically changed the way our users access information. As librarians, we are adapting our services to meet this change and extending our service beyond our physical buildings. Moving our reference services onto the Internet is one way we can better connect with our users where ever they are. Virtual Reference provides a way to meet our users in real-time, via the Web.  
This workshop will explore real-time virtual reference services, including a demonstration of a reference management service called Questing Point developed by OCLC and the Library of Congress. 
Topics to be covered include: 
Changing customer service expectations; differences between desk, phone, and virtual reference: what makes a good virtual reference librarian? best practices in handling the virtual session from start to finish; collaborative reference networks; evaluation and quality control; virtual reference in India: case studies. 
ICAL-2009 opens the registration for the one day tutorial/workshop to be held on 5th October 2009 as a prelude to main Conference. Kindly register with delegation fee of INR 1500/- or USD 150. 
 
For more details please visit: 
  
http://library.du.ac.in/ocs 
or 
http://crl.du.ac.in/ical09 
  
  
 For all querries and further details, please send your mail to : 
  
  
                                          ICAL 2009 Conference Secretariat 
Dr. S. Majumdar, Organising Secretary, ICAL 
C/o University Librarian, Central Library, University of Delhi 
New Delhi - 110 007, India 
Phone - 91-11-27666034, 27667848 or 24682100 
Fax - 91-11-27666034 E-mail: ical2009.os at gmail.com 


With regards







 Rajesh Singh 
Dy. Librarian
E-Resources & Training
Central Library
University Of Delhi
DELHI-110 007
011-27666404, 27667848
http://crl.du.ac.in/   


      
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